The Pro Shop Attendant provides customer service, manages retail operations, and supports the overall functioning of the pro shop. This includes selling tennis equipment, apparel, and accessories while maintaining a welcoming environment for club members and guests.
Key Responsibilities:
• Client Interaction:
• Assisting players with inquiries related to court conditions and availability.
• Customer Service:
• Greet customers and assist with product selection.
• Answer questions regarding tennis lessons, court bookings, and club events.
• Sales and Retail Operations:
• Process transactions (cash, credit, etc.) using the point-of-sale system.
• Stock shelves, organize displays, and ensure the shop is neat and presentable.
• Monitor inventory levels and report low stock to management.
• Assist with placing and receiving inventory orders.
• Merchandising:
• Create attractive product displays to promote sales.
• Stay informed about new products and trends in tennis gear and apparel.
• Racquet Stringing (optional):
• Provide racquet stringing services if certified or trained.
• Event Support: