Professional Standards:

Maintain professional standards in order to complete essential job responsibilities - State and ME guidelines

• Maintain current license/certificates without allowing them to expire                                                                   
• Maintain current CPR certificate without allowing it to expire                                                                                     
• Attain a clear understanding of all Resp./Sleep Therapy equipment and how it operates in order to provide quality service to the patient/customer 
• Attend in-services and training seminars to keep current with new products, therapies, policies, etc.               
• Demonstrate proper set-up, usage, loading and unloading on all equipment used and dispensed in your specific job area. Successfully pass all skills checklists.

Set-up and Delivery:

Provide courteous, accurate and timely delivery, set-up and pick-up of patient/customer Resp./Sleep Therapy equipment. Maintain all necessary and required paperwork at all times

• Perform respiratory CPAP and BIPAP patient set-ups, patient assessments and follow-ups according to defined schedule                                                                               
• Document all patient visit/phone call outcomes on a daily delivery log and patient notes from clinical chart. All paperwork should be turned in by the end of the day 
• Deliver and set-up Resp./Sleep Therapy equipment, dispensing new patient packet where required. Answer any questions patient may have or relay questions to the appropriate personnel                                                             
• Explain patient rights, checklist, P&Ps to the patient     
• Verify actual merchandise f. Communicate any patient/customer concerns to your supervisor immediately (and document chart) 

Customer Service:

Handle telephone calls in an informed and professional manner.

• Answer incoming telephone calls in a timely and professional manner                                                               
• Route telephone calls to the appropriate person 
• Answer telephone calls questions asked by patient/customer to the best of your ability or transfer to the appropriate person for an answer. Consider taking patient information and calling back with an answer

Vehicle Management:

Maintain clean, stocked, tuned and orderly company vehicle.

• Check vehicle daily for any defect or damage externally as well as internally                                         
• Keep vehicles clean and orderly at all times. Maintain equipment per vehicle inventory list.                                   
• Maintain stock of personal protective gear (i.e. gloves, hand sanitizer, mask, etc.)
• Follow vehicle maintenance schedule and obtain service when needed at designated sites.                              
• Report any mechanical problems to supervisor and obtain necessary service in a timely manner.

Other Responsibilities:

Handle all other responsibilities as assigned.

• Perform HME repairs as needed and document as necessary 
• Assist in other areas of ME as needed or required.

Experience

• Experience as a Respiratory Therapist
• Experience in home medical equipment as a Respiratory Therapist

Education

• Associates Degree
• Bachelor’s or Master’s Degree in Respiratory therapy education 

Licensure

• Valid Respiratory Care Practitioner License 

Special Skills

• Clean DMV Record