We are currently seeking a reliable and safety-conscious Terminal Supervisor to join our team. The Terminal Supervisor will be responsible for overseeing the terminal's daily operations, ensuring all activities comply with company policies, regulatory requirements, and Shipper/Customer specifications, and staying committed to our four core values of safety, quality, honesty, and efficiency.
The Supervisor will manage staff, train employees, facilitate efficient operations, and maintain a safe and compliant work environment. The Terminal Supervisor will also focus on quality control, customer service, and environmental health and safety.
Key Responsibilities
Training Responsibilities:
1. Policy and Procedure training: Train employees on PTL policies and written procedures. Enforce Shipper/Customer written procedures as needed.
2. Regulatory and Safety Training: Communicate and enforce regulatory and safety/quality training subjects applicable to the facility.
3. Checklist Training: Train employees on how to properly complete checklists.
4. Safety/Quality Briefings: Present and participate in daily safety/quality briefings.
5. Training Documentation: Document required training, including safety, environmental, job tasks, maintenance, sanitation, and personal professionalism.
Customer Service Responsibilities:
1. Shipper Requirements: Implement and ensure adherence to approved Shipper requirements and operational procedures.
2. Quality Process: Oversee quality processes, including non-conformance reporting, training, customer service reviews, annual audits, and compliance with DOT Regulations and PTL policies.
3. Customer Interaction: Foster positive interactions with customers and shippers.
4. Housekeeping Standards: Develop and enforce housekeeping standards.
Transfer Responsibilities:
1. Commodity Transfer: Understand and manage the transfer of commodities from start to finish, using various equipment types if applicable.
2. Maintenance Program: Oversee maintenance programs, including level one maintenance and preventive maintenance, with proper documentation.
3. Compliance: Ensure operator/loader compliance with DOT Regulations and PTL policies.
4. Tools and Equipment: Provide necessary tools, equipment, and personal protective gear as required.
5. Observations: Conduct HAZOPS and equipment/transfer observations.
Environmental Health and Safety Responsibilities:
1. Emergency Response: Respond to incidents as per training, and act as the Emergency Coordinator.
2. Regulatory Compliance: Ensure compliance with all federal, state, and local regulatory standards, including SPCC Plans, Storm Water Plans, Air Permits, Waste Management, and more.
3. Safety Management: Maintain safety for employees, vendors, drivers, and visitors. Ensure all visitors receive a safety briefing and sign in before conducting business.
4. Workplace Safety: Manage employees' awareness, personal hygiene responsibilities, and housekeeping duties.
5. Compliance Calendar: Maintain a monthly Terminal Compliance Calendar and conduct workplace hazard assessments.
Other Responsibilities:
1. Communication: Effectively communicate with employees, Shippers, and Supervisors.
2. Payroll Reporting: Accurately report employee time to the payroll department.
3. Documentation: Report Shipper/Customer required forms and documents.
4. Maintenance and Equipment Reporting: Report maintenance issues, equipment damage or misuse, operational problems, and non-conformances.
5. Incident Reporting: Report vandalism, breaches of entry, near misses, spills, contaminations, service failures, customer complaints, discipline notices, employee conflicts, and other significant incidents.
Additional Requirements:
1. Ability to pass pre-employment background screening and drug testing.
2. Ability to work in a fast-paced environment and handle physical demands such as standing, walking, climbing, and lifting as necessary.
3. Conduct daily safety meetings with all team members.
4. Maintain proper documentation.
5. Always remain audit-ready.
6. This is a working position.