At medical leverage we are passionate about improving life through communications. We are a 25-year-old fully remote company that partners with life science companies to educate health care providers and ultimately improve patient’s lives. Our growing company is made up of highly driven and supportive people that exemplify our core values: Client Mindset, Strategic Thinker, Positive Attitude, Striving for Excellence, Driven to Succeed and Accountable in Every Way.

As part of the Medical Leverage team, the Project Manager will be the main point of contact with the client. You will lead the planning and implementation of projects by owning a detailed timeline for all collaborators to abide by, as well as manage the working budget. You will work alongside the account director and other team members to provide high standard client services and will be in contact with key stakeholders and internal service areas to ensure the projects are compliant with internal and external guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Successfully manage the relationship with the client and all stakeholders in coordination with internal team members
• Develop a detailed project plan and timeline to monitor and track progress
• Ensure that all projects are delivered on-time, within scope and within budget
• Manage changes to the project scope, schedule, and budget
• Manage and coordinate internal resources and third parties/vendors for the flawless execution of projects
• Create and maintain comprehensive project documentation and updates
• Maintain project budgets and manage reconciliation and invoicing process
• Utilize internal and external platforms as required
• Lead client status calls and organize internal preparation
• Other duties as assigned

QUALIFICATIONS:

• Associates degree or equivalent business experience
• One to two years related experience and/or training or equivalent combination of education and experience
• Ability to travel on occasion
• Computer skills required: Microsoft Office Suite 

COMPETENCIES:

• Client Focus - Client focus means anticipating, understanding, and fulfilling customer needs with excellent service. This involves promptly acknowledging and clarifying needs, seeking feedback for solutions, meeting or exceeding expectations, ensuring satisfaction with follow-up, handling upset customers professionally, and using interpersonal skills to maintain and enhance relationships.
• Communication - Effective communication involves efficiently sharing and understanding information. This includes organizing your message logically, using engaging techniques like anecdotes and examples, and adjusting to your audience’s level of knowledge and expectations. It’s important to ensure understanding by seeking feedback and restating information as needed, while also using appropriate language and delivery methods.
• Teamwork - Working effectively as part of a team includes prioritizing the team’s objectives and goals, fully cooperating to assist in work completion, offering help and support proactively, encouraging team success and spirit, and providing and soliciting input and feedback.
• Problem Solving - Problem solving means finding the most effective solutions quickly and efficiently by thoroughly analyzing problems. This process includes understanding the problem(s) in the context of company or client goals, evaluating various options, and ultimately choosing the optimal solution within the given timeline. It often requires collaboration with the right people to gain diverse perspectives and assess the impact comprehensively.
• Initiative - Initiative means taking on new responsibilities and tasks independently. This involves acting without supervision, seeking help as needed, going beyond required duties, recognizing issues proactively, being resourceful, and responding quickly to urgent matters.
• Planning & Organizing - Planning and organizing means prioritizing tasks and involving others when needed. This includes defining what needs to be done, determining priorities, and allocating resources accordingly. It means staying focused, scheduling tasks and meetings, and keeping track of progress through checkpoints and goals.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to sit and effectively utilize computer
• Required to maintain effective, quiet and safe workspace at home

IMPORTANT:

• I understand that I am applying for a role that requires in-person contact with colleagues, health care providers, clients, and other medical professionals, who may have stringent vaccination requirements.  
• At Medical Leverage, our workplace is flexible, family-oriented and places high importance on work-life balance. The engaging and rewarding nature of the work that we do is evident in the enthusiasm employees bring to their work every day. Overall, Medical Leverage has a commitment to integrity, a commitment to client satisfaction, and a commitment to employee satisfaction and development.
• Medical Leverage is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)