Position Summary

The Field Mechanic is responsible for providing general mechanic support to ensure efficient services are provided to all internal and external customers.   

Essential Job Functions and Responsibilities

• Performs basic to intermediate automotive repair, maintenance, and troubleshooting diagnoses of equipment malfunctions and failures with little or no direct supervision, at the Niece location or onsite with customers.
• Removes and installs parts, disassembles and assembles components to factory specifications
• Tests, adjusts, and verifies proper operations of all repairs and maintenance
• Prepares and completes all job-related documents, including but not limited to service reports and work orders, efficiently and timely
• Maintains service vehicle inspection records
• Develops a plan for assigned repairs and keeps rework to a minimum
• Adheres to all safety policies and company procedures, including but not limited to contamination control and HAZMAT rules and regulations
• Maintains all equipment, tools, and vehicles in good, clean working condition.
• Maintains an organized, clean, and safe work area
• Ensures adequate inventory for mechanic service needs, including notifying of inventory reordering needs in a timely manner
• Collaborates with the Service Manager and other internal team members to ensure efficient communications and services are consistently delivered to exceed customer expectations 
• Other duties as assigned

Knowledge, Skills, and Abilities (KSAs)

• Strong knowledge of automotive mechanical repairs, diagnosing, troubleshooting, and making repairs on vehicles, trailers, generators, etc.
• Ability to adhere to established safety policies and all required local, state, and federal laws and regulations 
• Skill and ability to use diagnostic equipment, scan tools, and computer systems
• Excellent customer service skills
• Strong communication, organizational, multitasking, and time management skills
• Strong problem-solving and analytical skills
• Ability to work under pressure and meet deadlines
• Strong attention to detail and ability to maintain precise standards 
• Ability to work independently and as part of a team

Education

High School Diploma or equivalent required

Associate's Degree in Automotive Technology, Diesel Technology, or related field preferred

Experience

1-2 years of experience in an equivalent role preferred

Additional Requirements

Valid driver's license and related insurance; acceptable driving record

Must pass a background investigation and pre-employment drug screen

Must be able to travel to perform job duties onsite with customers

Must have personal tools; specialized tools will be provided