Job description:

As a Platform Administrator, you will apply deep technical expertise to support mission-critical operations, drive platform stability and performance, and uphold rigorous operational and security standards in a federal environment. The ideal candidate brings strong hands-on experience with both SAP BusinessObjects and SAP Data Services, including enterprise reporting and ETL platforms, and has a proven track record supporting complex, high-availability environments.

Duties and Responsibilities:

•  Manage, maintain, and administer SAP BusinessObjects and SAP Data Services platforms, including user/group administration, repository management, job/server monitoring, and day-to-day operational support.

· Implement and enforce platform-level security for BusinessObjects and Data Services, including users, groups, roles, content, folders, applications, repositories, and access controls in alignment with federal security policies, RMF, and ATO requirements.

· Install, configure, patch, and upgrade SAP BusinessObjects BI Platform and SAP Data Services, including CMS, APS services, Web Intelligence, CMC, Promotion Management Tool (LCM), DS repositories, job servers, and connectivity components.

· Configure and maintain scheduling, publication, and ETL job execution (batch and real-time), ensuring reliability, performance, and SLA compliance across reporting and data integration workloads.

· Perform platform performance tuning and capacity management, including memory allocation, job concurrency, server sizing, repository optimization, APS/service-level tuning, and ETL performance tuning.

· Support high availability and disaster recovery strategies, including clustering, failover, and platform resiliency across environments.

· Monitor platform health and availability, troubleshoot system issues, and perform root-cause analysis across BusinessObjects and Data Services environments (DEV, TEST, IV&V, PROD), including CMS, APS services (e.g., DSLBridge), ETL job failures, and database connectivity issues.

· Manage content lifecycle and migrations using Promotion Management Tool and Jenkins-based automation, ensuring consistency and traceability across environments.

· Administer SAP Data Services ETL infrastructure, including repository configuration, job servers, data stores, scheduling, operational monitoring of batch and real-time jobs, and job performance optimization and error handling.

· Work with relational databases (e.g., Oracle, SAP HANA, SQL Server) to support data connectivity, query performance tuning, and issue resolution.

· Support change management, configuration control, and release activities in accordance with federal ITIL, RMF, and audit requirements.

· Maintain platform documentation, standard operating procedures, and operational runbooks to support continuity and compliance.

· Collaborate with infrastructure, database, security, and application teams to ensure platform stability, security hardening, and compliance.

· Provide operational guidance, training, and mentoring to administrators and support teams on BusinessObjects and Data Services platform best practices.

· Communicate clearly with technical teams and stakeholders through concise written documentation and effective verbal updates.

Basic Qualifications: 

· Bachelor’s Degree and 5+ years of experience.

· At least 5 years of SAP BusinessObjects 4.x software and components.

· Must have experience in SAP BO user and group management and overall platform security.

· Hands-on experience with SAP Data Services, including repositories, job servers, and ETL job execution (batch and real-time).

· Experience with BusinessObjects upgrades, patching, and migrations (4.x).

· Experience working with relational databases such as Oracle, SAP HANA, or SQL Server, including data connectivity and performance troubleshooting.

· Experience supporting federal IT programs, including working within structured governance, documentation, and compliance frameworks.

· Strong understanding of business and technical processes to formulate and develop new and modified business information processing systems.

· Experience eliciting and documenting functional, technical, and performance requirements

· Excellent planning, organizational, and time management skills.

· Excellent written and oral communication skills, including the ability to effectively communicate complex technical ideas to varied audiences.

· Experience crafting and coordinating official correspondence.

· Ability to analyze business cases, extract requirements, and understand business needs

· Excellent administrative/organizational abilities.

· Active Secret (or higher) clearance (Interim acceptable).  

Preferred Qualifications: 

• Experience engineering, tuning, and maintaining large-scale SAP BusinessObjects enterprise deployments in federal or      defense environments.
• Experience administering SAP Data Services in enterprise environments, including performance tuning and job optimization.
• Experience developing and maintaining Java SDK-based solutions for SAP BusinessObjects, including custom      applications, extensions, and integrations.
• Experience researching and evaluating new technologies for inclusion in enterprise platforms.
• Prior experience working in a fast-paced federal or government environment.
• Experience using SAP BusinessObjects tools such as Web Intelligence.
• Proficiency in SQL, data modeling, ETL processes, and data warehousing concepts.
• Knowledge of cloud-hosted BusinessObjects deployments (AWS GovCloud, Azure Government).
• Experience with CI/CD pipelines, automated deployments, and DevSecOps practices.

Experience with high availability, clustering, and disaster recovery architectures for enterprise platforms.