Responsible for the delivery of the Family Support Navigation Services throughout Oneida County. Will assist families struggling with addiction issues to navigate barriers and connect to services.

Key Responsibilities: 

1. Program Services:

·  Develop and facilitate the delivery of high-quality, results-oriented program. 

· Assist families in connecting with Managed Care Organizations; treatment facilities; hospitals; community organizations; and support groups. 

· Prepare reports and program outcomes, evaluate results, and strategically plan for future. 

· Work with other staff members to ensure a holistic and integrated approach to mission-focused, family support program delivery. 

· Collect service delivery data, review reports and program outcomes, evaluate results, and strategically plan for future.

2. Public Relations and Recruitment:

·  Foster the development and implementation of media marketing around all events and programs in support of family.

·  Coordinate an agency presence and voice on community committees, events, and coalitions.

Qualifications:

Bachelor’s Degree in Human Services with a CASAC and 5 years’ experience; Experience with mental health and substance use services, and volunteer management. Strong leadership skills and experience.

Work Environment

· Normal room temperature 

· Relatively normal noise level (inside & outside). 

Physical Demands

· Ability to sit and type at a computer screen for long periods of time. 

· Ability to bend and stand for 10-20 minutes at a time. 

· Ability to lift and move up to 20 pounds at a time.