The Data Coordinator supports the Grants Director in coordinating, implementing, and maintaining data collection systems across all programs and services within ACG Health. The incumbent must be highly detail-oriented, with the ability to accurately manage and navigate data entry systems while ensuring data integrity and compliance with reporting requirements. 

Business Hours: 9AM to 4PM

We operate on a 35 hour work week and offer an excellent benefit package:

• 100% employer paid medical insurance
• PTO starting with your first full calendar year; PTO is prorated at time of hire
• 9 company holidays
• 401k Plan with 100% match on the first 3%, 50% match on additional 2%, vested immediately
• 100% Paid Parental and Medical leave
• SEPTA Benefits

The anticipated annual salary range for this position is $55,000–$65,000. Compensation is determined based on experience and qualifications. In certain circumstances, offers may fall outside of the listed range.  This position is non-exempt.

Responsibilities: 

Data Systems Management

• Maintain and manage Data Integration System (DIS), ensuring data accuracy, integrity, and timely updates across all connected data sources
• Perform data entry, maintenance, and quality assurance in CAREWare, including client-level data required for Ryan White Program reporting
• Maintain and support data operations in eClinicalWorks (ECW), 
• Monitor data system performance and coordinate with applicable third party and clinical staff to resolve discrepancies or data integrity issues

Reporting & Data Operations

• Enter client-level data into data systems as required by federal, state, and local funders; ensure compliance with all reporting requirements and deadlines
• Submit required reports to funders accurately and on time
• Produce data reports for internal use across clinical, administrative, and grant management functions

Data Vendor Communication

• Serve as the primary point of contact for external data system vendors
• Communicate effectively with vendors regarding system updates, troubleshooting, enhancements, and user access
• Document and escalate vendor issues as needed; communicate status updates to leadership

CQM Team Participation & Support

• Serve as an active member of the Clinical Quality Management (CQM) team, participating in regular meetings and quality improvement initiatives
• Support CQM activities, including performance measure tracking, gap-in-care identification, and outcome monitoring
• Support the design and evaluation of clinical and programmatic interventions by providing relevant data sets and reporting outputs

General Responsibilities

• Develop and maintain positive working relationships with colleagues and external partners to support ACG’s mission and common goals
• Other duties as assigned

• High school diploma or GED equivalent required
• Minimum of three (3) years of data entry experience in a healthcare setting, preferably within a Ryan White-funded clinic or similar healthcare environment
• Previous experience with the CAREWare data management system required
• Prior experience with eClinicalWorks (eCW) required
• Proficiency in Microsoft Office 365 Suite, including Excel, Word, and Teams
• Experience working in social services, public health, or community-based organizations preferred
• Strong attention to detail with a high degree of accuracy in data entry and record maintenance
• Excellent organizational skills with the ability to prioritize tasks, manage multiple responsibilities, and adapt quickly to changing priorities
• Ability to work effectively and respectfully with individuals from diverse backgrounds, cultures, and lifestyles
• Demonstrated service orientation and commitment to helping others
• Strong active listening, verbal communication, and written communication skills.
• Ability to learn and apply new information to support problem-solving and decision-making
• Proficiency in using computers, keyboards, and other office technology to enter, access, retrieve, and manage data
• Ability to operate standard office equipment, including photocopiers, scanners, and multifunction printers

Work Conditions:

• Stationary, in an in-office environment with the possibility of one (1) remote day
• Exposed to hazards of the office such as files cabinet drawers, desk drawers, boxes being delivered that may need to be moved and or picked up
• Subject to paper cuts
• Prolonged, extensive, or considerate periods seated or standing and using computer
• Able to look at a computer screen for longer periods of time 
• Occasional stooping, reaching, bending, kneeling, crouching
• Occasional lifting of equipment or supplies (up to 25lbs).
• The employee is frequently required to use hands to finger, handle or feel, and reach with arms and hands.
• May be exposed to diseases and infections at times