The Person

Are you a knowledgeable and experienced commercial roofing professional who thrives on problem-solving in the field? Do you enjoy working directly with clients, contractors, and project teams to ensure quality outcomes? Our Roof Consultants (Field) are trusted advisors who serve as the eyes and ears of our clients during the construction phase of their commercial roof project. You'll combine technical expertise, attention to detail, and strong communication skills to deliver quality assurance and client satisfaction on every project. If you are self-motivated, travel-ready, and passionate about building trust through excellence, we’d love to talk to you!

Our ideal candidate is:

• Humble. Quick to point out contributions of others and defines success collectively rather than individually. Supports healthy conflict and enjoys sharing credit with the team. Focused on fostering trust and leading by example. Willing to do any level of work and chip in whenever needed.
• Hungry. Goes above and beyond to achieve team goals. Self-motivated and diligently looks for the next challenge. Encourages others on the team to continuously improve. Holds themselves and others accountable. Passionate about their work and their team.
• People Smart. Strong interpersonal skills and trustworthy. Quick to build trust among their coworkers. Has good judgment and intuition around the subtleties of group dynamics and understands the impact of their words and actions. A sense of humor is a must.
• Balanced. Smart, organized, process-oriented, and strategic. Able to think ahead and see the bigger picture.
• Self-Aware. Handles problems proactively with good judgment and humility. Strong and responsive communicator, down to earth, and not easily offended.
• Disciplined. Firmly rooted in their core values and does the right thing – even when no one is watching.
• Goal-Oriented. Focuses on their own goals as well as the goals of the team and the organization.
• Confident. Strong and logical. Calm and cool under pressure.
• Lifelong Learner. Always looking to do more, learn more, and grow.

Responsibilities

Construction Observation & Quality Assurance

• Provide daily on-site construction observation of commercial/industrial roofing projects to ensure compliance with contract documents, design specifications, and manufacturer requirements.
• Monitor construction for safety, workmanship, material usage, adherence to schedule, and potential risks.
• Oversee a wide range of complex commercial roofing projects, including deck replacement, demolition, tapered insulation systems, substrate modifications, and work in challenging industrial rooftop environments.
• Monitor the project schedule to ensure projects are on time and on budget, advising the internal project manager and/or team on schedule risks and estimated completion.
• Perform final inspections, identify deficiencies/incomplete items requiring correction, and issue a completion punch list.

Documentation & Reporting

• Prepare detailed Daily Construction Reports (DCRs) to document project progress, action items, schedule adherence, unit cost accounting, material storage, workmanship quality, site conditions, and any deficiencies.
• Use company technology (iPad, mobile apps, ERP system) to timely record, upload, and distribute reports and photos.
• Develop closeout documentation packages including summaries, punch lists, and completion certifications.

Client & Contractor Communication

• Serve as the primary on-site representative of the client, ensuring their interests are protected.
• Lead or participate in pre-construction and weekly progress meetings with clients, contractors, and manufacturers to align on scope, logistics, and expectations.
• Collaborate with internal project managers and senior consultants on technical questions, change orders, and field issues.

Technical Review & Support

• Review contractor pre-construction shop drawings and submittals in coordination with Benchmark's internal project manager.
• Assist Staff Consultants, Senior Consultants and internal project teams with roof evaluations, infrared moisture surveys, and design investigations.
• Identify potential constructability issues and propose solutions to prevent delays or rework.

Teamwork & Process Improvement

• Partner with project support staff to ensure timely and accurate deliverables.
• Contribute to continuous improvement efforts by sharing field insights and lessons learned.
• Mentor and train other consultants and contribute to a culture of technical excellence and collaboration.
• Foster strong internal working relationships by supporting open communication, issue resolution, and workload balance.

Safety & Compliance

• Ensure Benchmark's adherence to OSHA and client-specific safety requirements while on project sites.
• Maintain certifications and training relevant to field safety and commercial roof construction environments.

Key Relationships

The Roof Consultant (Field) reports to the Roof Operations Manager and is responsible for providing quality assurance observation and documentation during the construction phase of our clients' commercial roofing projects. They will work closely with Project Managers, Staff/Senior Consultants, Account Managers, Drafters and Project Coordinators as well as with external stakeholders including our clients, commercial roof contractors, and manufacturers.

Qualifications

Required

• Willing and able to travel nationwide on a weekly basis by air and vehicle (automobile). Approximately 90-95% of the time.
• Relevant experience in commercial/industrial roof design, construction, and quality assurance.
• Strong verbal and written communication skills, including interpretation of drawings and specifications.
• Demonstrated ability to build and maintain positive relationships with clients, contractors, and project teams.
• Able to use Microsoft Office 365 products (Word, Outlook, Teams, Excel, PowerPoint).
• Able to use mobile technology (iPad, smartphone, laptop).
• Able to independently manage and deliver multiple project tasks with limited supervision, demonstrating strong organizational skills, attention to detail, accuracy, and a commitment to technical excellence, quality, integrity, and dependability.
• Physical requirements include the ability to: (1) lift at least 50 pounds, (2) access the client's roof through the use of ladders, stairs, and/or steps, (3) sit, stand, walk, and stoop for extended periods of time, and (4) crawl in and out of otherwise inaccessible locations on an occasional/as needed basis.

Preferred

• 2-year degree (Construction Management, Engineering, Architecture, or related field) or equivalent experience.
• IIBEC Registered Roof Observer (RRO) credential (or willingness to obtain) – strong preference will be given to candidates who hold this credential.
• Experience with on-site construction phase services and quality assurance inspection in commercial roofing or related field/industry.
• Experience with Enterprise Resource Planning (ERP) systems (Benchmark uses Deltek Vantagepoint).
• Experience working in EOS (Entrepreneurial Operating System) environments.

Why Benchmark, Inc.?

We offer a market-competitive salary plus a performance-based Incentive. In addition, we offer an unmatched professional culture with a family feel and where community matters. We provide opportunities for professional and personal growth to all employees, and we think and act according to our core values – they are at the very heart of everything we do:

• Integrity – Aligning Actions with Principles
• Respect – Listening to Understand
• Technical Excellence – Setting the Benchmark
• Accountability – Owning the Outcome
• Relationships – The Heart of Benchmark

Our employees enjoy a full suite of benefits including medical, dental, vision, life, AD&D, disability (short and long-term), supplemental insurances (accident, critical illness, and hospital), employee assistance program, wellness reimbursement, 401(k) with employer matching contributions, and paid time off.