JOB SUMMARY

The Community Health Worker (CHW) supports Enhanced Care Management (ECM) members by improving access to care, promoting whole-person health, and addressing social and behavioral barriers. This field-based role conducts outreach, engagement, and care coordination activities, working closely with the Community-Based Care Management Entity (CB-CME), providers, and interdisciplinary care teams to improve health outcomes.

MINIMUM & PREFERRED QUALIFICATIONS

Education/Training

 Minimum: High school diploma or equivalent

 Preferred: Community Health Worker (CHW) certification

Experience 

Minimum: 2+ years of community health, outreach, or related experience, or ability to obtain CHW certification

Preferred: Experience working with underserved populations or within healthcare/community-based programs

Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.

Certification(s)

Maintains a valid California Driver’s License and current automobile insurance when using a personal vehicle for Company   business

CHW Certification (preferred or willingness to obtain)

Skills, Knowledge & Abilities

· Strong interpersonal and relationship-building skills

· Effective verbal and written communication skills

· Conflict resolution and problem-solving abilities

· Knowledge of community resources and healthcare systems

· Ability to engage diverse populations in various settings (home, clinic, phone)

· Cultural competency and sensitivity to behavioral health conditions

· Ability to work independently and exercise sound judgment

· Team-oriented with collaborative working style

· Bilingual (English/Spanish) preferred

· Commitment to equity, reducing bias, and improving health outcomes

PHYSICAL, MENTAL   & ENVIRONMENTAL REQUIREMENTS:

The physical, mental, and environmental demands described here are representative of those required to successfully perform the essential functions of this job. Primarily field-based role requiring regular travel between Company locations and other business sites as required; including standing, walking, and driving. Involves interacting with members across home, clinic, and community settings, using standard technology, and managing multiple tasks independently in a dynamic environment.

PAY RANGE

$26.00 - $29.00 / hourly