Job Purpose

The Human Resources Generalist is responsible for performing HR-related duties on a professional level and works closely with the Director of Human Resources to support the organization. This position carries out responsibilities in the following functional areas: recruiting and staffing, orientation and onboarding, employee benefits, training, employee relations, policy implementation, employee data management, and employment law compliance.

Duties and Responsibilities

· Administer various human resources programs and procedures; contribute to the development of departmental goals, objectives, and systems

· Support recruitment efforts by conducting initial phone screenings and coordinating next steps with hiring managers

· Manage VIA apparel orders for all locations

· Represent the organization at college recruitment events, community job fairs, professional conferences, and other related functions as needed

· Assist with new employee orientation and onboarding, working closely with training managers, program directors, and supervisors to ensure a smooth transition

· Oversee benefits administration, including providing benefits information to employees, responding to inquiries, and maintaining benefit records in the HRIS system

· Manage workers' compensation claims by reporting, maintaining, and monitoring cases; communicate with the insurance carrier and follow up on open claims

· Manage Virginia Employment Commission unemployment claims

· Administer and manage Family and Medical Leave Act (FMLA) cases in compliance with applicable laws and organizational policies

· Serve as a member of the Employee Engagement Team; coordinate employee recognition programs and assist in planning and executing staff events and initiatives

· Support Program Directors with internship program administration, including onboarding and orientation of interns

· Attend and actively participate in departmental and organizational meetings as required.

· Maintain accurate and organized HR files, forms, and databases; ensure compliance with federal, state, and local employment laws and regulations, as well as CARF, VAISEF, and other accreditation standards

· Assist the Director of Human Resources with special projects and other duties as assigned

Qualifications

· Associates degree required, Bachelor’s degree preferred with a minimum of two years of experience in an HR-related capacity required. SHRM certification preferred. 

· Working knowledge of HR practices including compensation, recruitment and staffing, benefits and employment laws, procedures, and HRIS. 

· Effective oral and written communication skills and excellent interpersonal skills. Ability to organize and perform work independently. 

· Ability to deal effectively with employees at all levels. 

· Proficiency with Microsoft Office, HRIS systems (preferably Paylocity products), Google workspace, and database software applications required.