Summary/Objective

The role of the Quality Engineer is to Drive Excellence into Product Quality and Quality Processes at RBS though robust quality control inspection processes and effective collaboration with operations. The Quality Engineer will leverage their Quality expertise to assist with designing, implementing, and maintaining quality systems to ensure all products comply with aerospace industry standards, regulatory mandates, and customer contract requirements. You will serve as a subject matter expert for the ISO 9001 and AS9100 Quality Management Systems (QMS), leading root cause analysis, and audit preparation. This position reports directly to the Quality Manager.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There are 5 main functions of the Quality Engineer at RBS which include defect prevention & problem solving, production support & inspection control, supplier & customer relations, QMS compliance and auditing, and training & development. 

1. Drives Product Quality Improvement by conducting investigations of defective products to determine root causes and the development of corrective actions. Actively maintains RBS RGA and CAR databases, as assigned.
2. Lead Root Cause Analysis (RCA) by leveraging cross-functional teams to investigate product failures, internal scrap, and customer escapes using: 8D, 5-Why, and Fishbone methodologies.
3. Own the Corrective and Preventive Action (CAPA) system, ensuring timely issuance, robust implementation, and rigorous effectiveness verification of corrective actions.
4. Process Failure Mode and Effects Analysis (PFMEA) sessions to proactively mitigate manufacturing risks.
5. Participate in APQP and Contract Review Activities, as Assigned.
6. Generate, review, and approve AS9102 First Article Inspection Reports (FAIRs) for both internal production and incoming vendor parts.
7. Generate PPAP’s, as required.
8. Perform Gage R&R Studies, as required.
9. Develop and maintain manufacturing inspection plans, data packages, routing procedures, and work instructions.
10. Utilize Statistical Process Control (SPC) methodologies and data-driven analysis to monitor machine/process capabilities and reduce variance.
11. Maintains Gauge Calibration program ensuring gages are calibrated on time and the appropriate frequencies are established to maximize effectiveness while driving associated costs down.
12. Works with RBS CMM Programmers and 3rd party CMM programming services to ensure efficient CMM part programs and validation.  
13. Support Quality Management with Review of Non-Conformance/Scrap Data and participate in MRB Activities.
14. Evaluate supplier capabilities, review incoming non-conformance reports (NCRs), and issue Supplier Corrective Action Requests (SCARs).
15. Act as the primary quality liaison for customers, managing the resolution of quality complaints and submitting technical deviations or waivers.
16. Manage RBS Compliance such as Conflict Minerals, Reach, ROHS, Cal Prop 65, etc. 
17. Oversee, update, and audit internal processes to guarantee absolute adherence to QMS Requirements and Customer quality standards.
18. Participate in third-party quality registrar audits, regulatory inspections, and customer-specific quality evaluations, as required.
19. Plan, schedule, and execute internal audits across various departments to identify process gaps and ensure systemic readiness.
20. Train and Develop Personnel by mentoring and training the QC Team, as well as Manufacturing Personnel on the QMS process, general metrology skills, and product knowledge.
21. Instructs and Train Manufacturing Personnel on how to properly interpret CMM inspection reports to improve machine utilization, product quality, and production throughput.
22. Perform Any/All Other Duties as Assigned.

Work Environment and Physical Demands

Working conditions are normal for a manufacturing environment. Work involves frequent lifting of materials and product up to 50 pounds and seldom lifting to 75lbs. Frequent use of hands and fingers to handle and/or adjust equipment. Moderate reaching, pushing, pulling, gripping, and grasping. Machinery operation requires the use of safety equipment to include but not limited to safety glasses, and steel toed work boots or shoes. 

Position Type and Expected Hours of Work

This is a full-time position. The standard working hours for exempt employees are set at 45 hours per week with an additional 30-minute lunch break every day. General business hours are 6:30 am- 5:00 pm. This position follows a specific work schedule of Monday through Friday, 7:00am- 4:30pm or 6:30am-4:00pm. Occasional evening and weekend work may be required to meet business demands.

Compensation

Our current hiring pay range for this position is $70,000-$90,000. This hiring pay range is based on several factors which vary based on position. These include labor markets and, in some instances, may include education, work experience, knowledge, skills and certifications. 

In addition to this base pay, Rockford Ball Screw employees are eligible for a bonus. Depending on your position you may be categorized into different tiers in the quarterly or annual bonus plan. Currently, this position is classified as a quarterly incentive plan] within the Individual Contributor tier. 

Benefits

Rockford Ball Screw believes a happy healthy employee is what makes our business work. We want to continuously invest in the people that make it happen. Rockford Ball Screw eligible employees have access to a comprehensive competitive package. Please visit our website for more information https://rockfordballscrew.com/contact/careers/. 

Travel

0-5%

Required Education and Experience

1. Must be 18 years or older.
2. Associate's Degree in Quality Assurance or a related industrial program or significant relevant work experience. 
3. 5+ years of experience within quality control in a manufacturing environment practicing ISO 9001. 
4. Demonstrated proficiency utilizing metrology/inspection tools, experience with calibration systems.
5. 1+ years of experience with CMM operation serving as the SME (Zeiss hardware and/or Calypso Software preferred).
6. Intermediate level of computer literacy, specifically Office 365 (Word, Excel, PowerPoint, and Outlook).
7. Capable of using measuring instruments, i.e. micrometer, calipers, gages, etc.
8. Ability to read/write, perform basic arithmetic, and follow verbal and written instructions.

Preferred Education and Experience

1. Bachelor’s Degree in Quality, a Related Industrial Program, or Tech/Engineering.
2. Certification in Metal trades industry or Quality Control. 
3. Aerospace/AS9100 Experience
4. Control of monitoring and measuring devices.
5. Ability to interpret blueprints with a strong knowledge of GD&T principles and inspection methods.
6. Understanding and application of SPC techniques.
7. Process Auditing Experience is a plus.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.