IT Infrastructure Engineer
Description

The NOC Engineer is responsible for the proactive monitoring, operation, and continuous improvement of network services, ensuring stable and secure connectivity for business operations worldwide • Monitor network performance and infrastructure health using enterprise monitoring tools.

  • Monitor network performance and infrastructure health using enterprise monitoring tools.
  • Troubleshoot and resolve network incidents to minimize service disruptions.
  • Manage and prioritize operational tickets in accordance with SLA requirements.
  • Escalate complex issues to specialized teams and coordinate incident resolution.
  • Maintain network availability, stability, and performance across all supported locations.
  • Managing network related branch projects.
  • Other duties as assigned by the manger.
Requirements
  • Relevant technical degree / experience in IT and (if possible) Logistics.
  • Minimum 3 years of professional experience in IT or Project Management.
  • Strong knowledge of LAN, WAN, WLAN, routing, switching, and network troubleshooting. 
  • Experience with network monitoring and incident management tools. 
  • Ability to analyze and resolve technical issues in a fast-paced operational environment. 
  • Strong communication and teamwork skills with the ability to coordinate across multiple support teams. 
  • Ability to prioritize tasks, manage multiple incidents, and work independently under pressure.
  • Keen perception and "hands-on" mentality