About Veryon

Veryon is a leading aviation software and technology company enabling teams around the world to improve efficiency and safety. With over 7,500 customers in 137 countries, Veryon supports general and business aviation, military/defense, commercial aviation, and OEM organizations.

Our values—Fueled by Customers, Win Together, Make It Happen, Innovate to Elevate—guide how we operate, collaborate, and deliver exceptional customer experiences.

About the Role

The Aviation Technical Records Analyst (ATRA) is responsible for ensuring the accuracy, completeness, and timeliness of aircraft, engine, and component maintenance records within Veryon's Tracking platform. This role plays a critical part in supporting regulatory compliance, operational efficiency, and customer satisfaction through meticulous documentation and effective technical records management.

The ideal candidate thrives in a fast-paced, high-volume environment, balancing precision with productivity while maintaining exceptional attention to detail. Success in this role requires strong organizational skills, the ability to prioritize competing workloads, and a commitment to delivering high-quality work within established deadlines.

Job Duties

Technical Records Management

• Accurately process and update Tier 3–Tier 5 aircraft maintenance records within Veryon Tracking.

• Enter and maintain aircraft, engine, and component maintenance records with a high degree of accuracy.

• Verify and record component removals, installations, and replacements, ensuring correct part numbers, serial numbers, and time-tracking information.

• Validate flight logs by reviewing flight hours, cycles, and operational data for accuracy.

• Ensure maintenance activities are entered promptly and completely into the maintenance management system.

Data Accuracy & Compliance

• Maintain high standards of data integrity across all aircraft maintenance documentation.

• Review records for completeness, consistency, and compliance with internal documentation standards.

• Support audit readiness by maintaining organized and accurate maintenance records.

• Ensure compliance with company procedures and aviation recordkeeping standards.

Customer & Cross-Functional Support

• Support internal Support teams by assisting with technical records inquiries and case resolution.

• Collaborate with cross-functional departments to clarify maintenance record requirements and resolve documentation issues.

• Process customer cases efficiently while maintaining Veryon's commitment to world-class customer service.

• Build collaborative relationships that support efficient technical records operations.

Productivity & Continuous Improvement

• Independently manage and prioritize a personal workload to meet daily deadlines.

• Maintain high productivity while consistently achieving quality expectations.

• Participate in process improvement initiatives to enhance recordkeeping efficiency and system utilization.

• Share knowledge and best practices with team members to support ongoing development.

• 2+ years of experience maintaining aircraft maintenance records in aviation environments such as Production Control, Quality Assurance, Technical Records, Maintenance Planning, or similar aviation maintenance functions.

• Experience working with aircraft maintenance documentation, component tracking, and aviation recordkeeping processes.

• Strong attention to detail with demonstrated ability to maintain high levels of accuracy in data entry and documentation.

• Excellent organizational and time management skills with the ability to prioritize multiple assignments in a fast-paced environment.

• Proven ability to work independently while consistently meeting productivity and quality expectations.

• Strong analytical and problem-solving skills with a solutions-oriented mindset.

• Excellent written and verbal communication skills.

• Ability to collaborate effectively with cross-functional teams while providing exceptional internal and external customer support.

• Comfortable learning new systems and technologies in a dynamic environment.

Preferred Skills

• Experience using Veryon Tracking or other aviation maintenance management software.

• Familiarity with aircraft maintenance records, technical publications, and aviation regulatory documentation.

• Experience supporting aviation compliance audits or quality assurance initiatives.

• Knowledge of aircraft components, maintenance terminology, and aviation documentation standards.

• Experience utilizing AI-powered productivity tools such as Microsoft Copilot, ChatGPT, Claude, or similar technologies to improve documentation quality, workflow efficiency, and operational productivity.

• Strong proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and Teams.

The Personal Competencies That Matter

Detail-Oriented

You consistently produce accurate, thorough work and take pride in maintaining the highest standards of data integrity and documentation quality.

Time Management

You effectively organize, prioritize, and manage competing workloads to consistently meet deadlines while maintaining exceptional accuracy.

Solutions-Oriented

You proactively identify issues, analyze root causes, and implement practical solutions with a sense of urgency.

Collaborative

You work effectively with cross-functional teams and contribute positively to a supportive, customer-focused environment.

Strong Communicator

You communicate clearly, professionally, and respectfully with both internal teams and external customers while maintaining Veryon's standard of excellence.

Adaptable & Continuous Learner

You quickly learn new systems, processes, and technologies while embracing continuous improvement and operational excellence.

Our Core Values

Fueled by Customers – Customer success drives everything we do.

 Win Together – Collaboration and teamwork are at the heart of our success.

Make It Happen – We take ownership and deliver results with urgency.

Innovate to Elevate – We embrace creativity, experimentation, and continuous improvement.