This group will be tasked with maintaining Student’s Accounts by posting any and all transaction, ensuring accuracy and reconciliation with the school’s bank account. Communicating with student account representatives and ensuring accuracy of any account written off to third party collection agencies.

Essential Functions:

• Ensure all student accounts are correct by posting all receivables and required refunds
• Processing all waivers as issued by Admissions
• Handling all questions through the 1098T request
• Managing the collections portfolio for all Escoffier entities
• Work with FA to ensure student refunds are submitted through the correct method
• Complete all IRC for students who have dropped
• Process all Credit Balances
• Maintain records of refunds and drawdowns from federal sources
• Complete monthly write off processes
• Replying to emails from SA shared inbox
• Handling billing of third parties when requested

• Knowledge of Microsoft Applications (Outlook, Word and Excel)
• Knowledge of FA Processes
• Excellent communications skills
• Good organization skills
• Ability to work with a wide range of people
• High School Diploma or GED/ Bachelors Degree preferred
• 1 year of Student Accounts Processing experience

PHYSICAL DEMANDS:

While performing the duties of this position the employee is frequently required to sit, communicate, reach and manipulate objects, tools or controls. The position requires mobile and manual dexterity.

WORKING CONDITIONS

This is a fully remote position. To be successful in this role, the candidate must have a dedicated, quiet workspace free from distractions, a reliable high-speed internet connection, and the ability to work a standard 8-hour workday. 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change at any time with or without notice.

The expected hourly range for this position is between $21.00 and $22.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Escoffier offers a robust suite of benefits including:

• Medical, dental, vision, life, voluntary life and disability insurance
• 401k Retirement Program with an employer match
• Enhanced Employee Assistance Program
• PTO program 
• 11 paid holidays

Triumph Higher Education LLC and its Companies are an Equal Opportunity Employer. The Company does not discriminate on the basis of race, religion, color, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Triumph Higher Education LLC and its affiliates are Drug Free Workplaces.