New Hire Onboarding (Start to Finish)

•  Own the complete onboarding process for all new hires from offer acceptance through 90-day integration

•  Execute and manage a structured 30-60-90 Day Onboarding Plan for every new employee

•  Coordinate all pre-employment requirements: documentation, uniforms, system access, and facility orientation

•  Serve as the primary point of contact for new hires during the onboarding period

•  Track onboarding milestones, provide progress updates to the OM and GM, and flag concerns early

Driver Trainer Program

•  Manage and continuously improve the Driver Trainer Program for all route classifications

•  Select, certify, and coach qualified Driver Trainers; hold them accountable to training standards

•  Ensure all new drivers complete required behind-the-wheel training before solo operation

•  Track trainer performance and trainee progression; document outcomes in personnel files

•  Coordinate retraining for drivers involved in incidents or performance issues

SMS360 System Management

•  Serve as the facility's primary administrator and subject matter expert for SMS360

•  Ensure all required safety training assignments are created, tracked, and completed on time

•  Pull compliance reports and present status to the GM on a regular cadence

•  Troubleshoot system issues and coordinate with vendor support as needed

•  Maintain accurate employee records and training histories within the platform

3rd Eye System Management

•  Manage the 3rd Eye in-cab camera and telematics system for the fleet

•  Review flagged events, coaching alerts, and exception reports on a defined schedule

•  Coordinate with supervisors to deliver timely driver coaching based on 3rd Eye data

•  Track driver behavior trends and report patterns to the GM

•  Ensure system is fully operational; escalate hardware or connectivity issues promptly

Facility Inspections

•  Conduct regular scheduled and unannounced facility inspections across the yard, shop, and office areas

•  Document findings using standardized inspection checklists; issue corrective action items with deadlines

•  Follow up to confirm corrective actions are completed and closed out

•  Maintain inspection records and present summary reports to the GM

•  Identify recurring hazards or compliance gaps and recommend systemic corrective measures

Weekly Safety Meetings

•  Design and lead a weekly safety meeting program utilizing frontline supervisors as co-facilitators

•  Build and maintain a rolling safety topic calendar aligned with operational risks and regulatory requirements

•  Provide supervisors with meeting materials, talking points, and attendance rosters

•  Track attendance and ensure compliance across all departments and shifts

•  Document meeting records and maintain files for audit readiness

Incident Management

•  Lead the incident response process for all injuries, vehicle accidents, property damage, and near-misses

•  Work with supervisors to conduct thorough root cause investigations within required timeframes

•  Complete all required documentation: incident reports, OSHA recordkeeping, and insurance notifications

•  Develop and implement corrective action plans following each incident

•  Track incident trends and present monthly summaries to the GM

•  Maintain OSHA 300 log and ensure regulatory compliance at all times

Operations Supervisory PTO Coverage

•  Serve as operational backup for supervisors during planned and unplanned absences

•  Maintain working knowledge of each supervisor's responsibilities, routes, and team dynamics

•  Coordinate coverage logistics with the GM in advance of scheduled PTO

•  Ensure continuity of operations and accountability standards during coverage periods

New Supervisor Training Program (30-60-90 Day)

•  Design, own, and execute a structured 30-60-90 Day Onboarding Plan for all newly promoted or hired supervisors

•  Cover core competencies: attendance management, discipline documentation, safety accountability, and daily operations

•  Partner with the GM to assess supervisor readiness at each milestone checkpoint

•  Maintain training records and identify gaps requiring additional coaching or development

•  Continuously refine the program based on operational feedback and supervisor performance outcomes

MINIMUM QUALIFICATIONS

•  High school diploma or GED required; Associate's or Bachelor's degree preferred

•  3+ years of experience in transportation, waste, logistics, or field operations

•  Prior experience in safety, training, or compliance roles strongly preferred

•  Working knowledge of OSHA regulations and DOT compliance requirements

•  Proficiency with digital systems; ability to learn and manage SMS360 and 3rd Eye platforms

•  Strong written and verbal communication skills; bilingual (English/Spanish) a plus

•  Valid driver's license with a clean driving record

•  Ability to work a flexible schedule including early mornings and occasional weekends

KEY COMPETENCIES

•  Organized and detail-oriented — nothing falls through the cracks

•  Self-directed — drives results without constant oversight

•  Accountability-focused — holds self and others to a standard

•  Strong communicator — effective with drivers, supervisors, and management

•  Calm under pressure — effective during incidents and high-stress situations

•  Relentless follow-through — opens a task and closes it

PHYSICAL REQUIREMENTS

•  Ability to work in an outdoor facility environment in varying weather conditions

•  Occasional lifting of up to 50 lbs

•  Ability to walk, stand, and inspect vehicles and facility areas for extended periods