Description
- Open and close the fitness center each day as required
- Book, change and cancel appointments using our Point of Sale (JONAS) system
- Greet everyone who enters and leaves fitness center facilities
- Provide detailed descriptions of professional services, treatments, packages, facility features and hours of operation, on-going programming, promotions and other fitness related items
- Handle member and guest questions and concerns professionally and courteously
- Provide accurate, appropriate and immediate responses to all requests by Members and guests
- Maintain a clean, safe, fully stocked and well-organized work area
Requirements
- Excellent communication and listening skills
- Able to work with and without direct supervision
- Must be a team player; Enjoy working with people and possess a friendly and outgoing personality
- Maintain a positive attitude and contribute toward a quality work environment
- Ability to be efficient and productive in a fast-paced environment
- Detail-oriented and a proficient multi-tasker
- Is easy to approach and talk to; Naturally builds rapport well with Members, guests and co-workers
- Able to push, pull or lift up to 50 pounds
- Previous experience in hospitality and retail desirable
Education
Preferred
- High School or better
Behaviors
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
Motivations
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Peer Recognition: Inspired to perform well by the praise of coworkers
- Job Security: Inspired to perform well by the knowledge that your job is safe