Primor Health is a patient-centered primary care practice dedicated to improving the health and well-being of individuals and families. We provide comprehensive, compassionate, and evidence-based care focused on prevention, chronic disease management, wellness, and coordinated care. Our team is committed to delivering high-quality healthcare while building lasting relationships with our patients and communities.
Primor Health is seeking a compassionate, dependable, and detail-oriented Medical Assistant to support our primary care providers in delivering exceptional patient care. The Medical Assistant plays a key role in both clinical and administrative operations by assisting with patient visits, coordinating care, and ensuring efficient clinic workflow while providing an outstanding patient experience.
Clinical Responsibilities
- Welcome patients and prepare them for examinations by obtaining vital signs, medical histories, medication lists, allergies, and chief complaints.
- Document patient information accurately in the Electronic Health Record (EHR).
- Assist physicians and advanced practice providers during examinations and office procedures.
- Perform clinical tasks including:
- Administering vaccines and injections
- Performing EKGs
- Collecting blood and urine specimens
- Point-of-care testing (A1C, glucose, COVID-19, influenza, strep, urinalysis, etc.)
- Wound care and dressing changes
- Provide patient education on medications, preventive care, chronic disease management, and follow-up instructions.
- Prepare exam rooms and maintain adequate supplies and equipment.
- Coordinate laboratory testing, imaging orders, referrals, and specialist appointments.
- Support quality improvement initiatives and preventive care programs.
Administrative Responsibilities
- Schedule patient appointments and follow-up visits.
- Answer telephone calls and respond to patient messages professionally and promptly.
- Verify patient demographics and insurance information.
- Process prescription refill requests according to provider protocols.
- Coordinate referrals, prior authorizations, and medical records requests.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Assist with inventory management and ordering of medical supplies.
- High school diploma or GED required.
- Graduate of an accredited Medical Assistant program preferred.
- Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification preferred.
- Current Basic Life Support (BLS) certification required or obtained within 90 days of hire.
- One or more years of experience in a primary care, family medicine, or internal medicine setting preferred.
- Experience using Electronic Health Records (EHR) systems.
- Bilingual (English/Spanish) preferred.
- Excellent communication and interpersonal skills.
- Strong understanding of primary care workflows and preventive medicine.
- Ability to prioritize multiple responsibilities in a fast-paced clinical environment.
- Strong organizational skills with exceptional attention to detail.
- Commitment to compassionate, culturally sensitive, and patient-centered care.
- Ability to work independently and collaboratively within a multidisciplinary healthcare team.