What you’re great at:

• Discovering customer needs and providing service in a prompt and courteous manner.
• Providing a rewarding shopping experience with accurate labeling of product shelf tags, price stickers and/or signs.
• Effectively managing inventory by pulling back stock and re-pricing goods while processing new product deliveries.
• Sharing your working knowledge of wellness offerings and trends.
• Displaying excellent interpersonal skills.

A day in the life:

• Purchase specific product lines (vitamins, supplements, herbs, and natural body care products) to maintain appropriate in-stock levels, inventory turns, to ensure a steady supply of products customers want and to adequately accommodate specials.
• Evaluate vendors and investigate new sources of supply for recommendation to Wellness Manager.
• Review vendor and broker promotional offerings and work with the department management in the development, implementation and coordination of sales promotions.
• Ensure accurate, up-to-date price labeling (or shelf tags) for department items.
• Provide product information to customers, staff and sampling/demo staff. Stay abreast of developments in natural products industry through reading trade publications and talking with brokers.
• Negotiate with vendors/brokers for demo samples and allowances and hand off to sample/demo staff for their implementation.
• Review all invoices and makes corrections to cost, size, price, etc., where required.
• Monitor and when necessary adjust product min/max settings to ensure adequate amounts of product are available while avoiding overstocking.
• Regularly review margins and make recommendations for adjustments to department management.
• Participate in inventory counts and price change projects.
• Participate in the organization of staff and vendor meetings.