Job Title: Jewelry Sales Associate (Part-Time)
Our company is seeking a self-driven and customer-oriented Jewelry Sales Associate to join our team. As a Jewelry Sales Associate, you will learn how to be the expert for fine jewelry sales and consignment. You’ll guide clients through high-emotion purchases, evaluate and price pieces for consignment, and help build a loyal, repeat client base for the jewelry department. You’ll be the Jewelry Manager’s key sales ally: they set the overall strategy, pricing framework, and profit goals; you help execute on the floor, bring insight from client conversations, and support collection evaluations and consignment intake. Together, you’ll create an environment where clients feel both excited and safe making significant jewelry decisions.
Is this you?
• You light up when it comes to decorating.
• You love to chat about find jewelry and design.
• It's natural for you to start up friendly conversations with customers, deliver an amazing customer experience, and resolve issues with a smile.
• You possess the desire to learn how to evaluate people's jewelry and price it to consign.
The aspects of the position:
• Your #1 priority will be to bring in beautiful, high-quality jewelry on consignment. If you bring in the great product, it will sell itself.
• Fast-paced environment, no holding up the counters in this job!
• Meet new people and curate beautiful pieces! The variety is endless!
Responsibilities:
- Welcome clients warmly, build rapport quickly, and lead them through our consignment process from discovery to close
- Present fine and estate jewelry to customers with clear explanations of materials, craftsmanship, provenance, and value, helping them to find the perfect pieces of jewelry
- Conduct in-store appointments to review collections and identify consignment opportunities
- Support strategic pricing by providing input on market demand, condition, and comparables; confidently discuss pricing and value with clients
- Use negotiation techniques to reach win-win outcomes, defending fair prices, offering alternatives, and avoiding unnecessary discounting
- Share time at the front door when the Greeter needs a break or a day off
- Collaborate on events, social media content, and local outreach to bring in new clients and consignors
- Learn to process transactions accurately and efficiently using our point-of-sale system
- Learn to maintain your client book to ensure repeat business: record key dates and preferences, follow up after purchases, invite clients to events, and stay in touch about new pieces
- Learn to assist with inventory management and staging of merchandise
- Participate in training and development opportunities to enhance your product knowledge and sales skills
Requirements:
- After training, ability to demonstrate a clear understanding of pricing, profit margin, and markdowns
- Ability to gain knowledge of current fashion trends and styles in jewelry, GIA or similar gemology coursework
- Previous retail sales experience, preferably in jewelry or luxury goods is a PLUS
- Strong active networks (NPA members welcome)
- Desire to create a track record of meeting or exceeding sales targets and contributing to team goals
- Ability to learn the POS systems and handling basic inventory processes
- Familiarity with consignment, estate buying, or antique/vintage jewelry is a STRONG PLUS
- Strong communication and interpersonal skills
- Ability to work a flexible schedule, including weekends
- Must be able to stand for extended periods of time
If you are passionate about jewelry and you see yourself as a trusted advisor, skilled closer, and enthusiastic relationship-builder in the world of fine and estate jewelry, we’d love to meet you.