About Us

At Axion, we empower our scientists and engineers to develop the tools that lead to new discoveries and better clinical outcomes.  The company is a leading manufacturer of microelectrode array (MEA) and impedance systems used to evaluate the biology of networked cells (e.g., neurons, cardiac cells, lung and liver) for applications such as cancer research, vaccine development, modeling neurological disease and drug development. Axion’s products are used by pharmaceutical and biotech companies, governmental agencies, and universities for drug safety, drug discovery, cell and gene therapy development and disease modeling assays. Headquartered in Atlanta, GA, USA with offices in The United Kingdom, The Netherlands, and China, you’ll join a team that is skilled, passionate, and supportive. If you want to be a part of a company that is on the leading edge of scientific research, Axion may be the place for you.

About This Role

We are seeking a highly motivated individual with 1-3 years experience in the life sciences industry to support our customers during the pre-sales and post-sales process. This will include qualifications, demonstrations, installation, and training of Axion’s live cell analysis instruments including Micro-electrode array (MEA), Impedance, and Imaging systems.

These systems are primarily sold into the biotech and pharmaceutical industries, so a minimum of a Master’s in cell biology, biomedical engineering, or related field is absolutely necessary for this role. 

This role will involve close interaction with the sales team to provide pre-sales technical support to build new business and achieve expansion in existing accounts across the US.

The Field Application Scientist will be a strong internal voice of the customer to provide feedback on existing and new applications to product management and the business.

Key Responsibilities

As a Field Application Scientist, you will:

· Provide expert support during pre- and post-sales activities, including scientific, technical, and application assistance.

· Deliver hands-on training by scheduling and managing demos, instrument installations, and customer onboarding sessions.

· Simplify complexity by presenting technical material in an engaging and accessible way, while professionally addressing questions or objections.

· Collaborate with the sales team to identify customer needs and demonstrate tailored product solutions.

· Assist customers with assay development, data analysis, and reporting to support their equipment purchase decisions.

· Monitor industry trends by maintaining knowledge of competitive products and emerging technologies.

· Advocate for customers by acting as the voice of the customer to internal teams and sharing valuable feedback about product performance and market needs.

· Build relationships by resolving inquiries, investigating complaints, and ensuring customer satisfaction.

· Contribute to market growth by supporting collaborations, preparing technical materials for seminars, and representing the company at scientific events and trade shows.

Who are we looking for?

To succeed in this role, you’ll need:

· A Master’s or PhD in cell biology, molecular biology, neuroscience, or related field.

· Ideally 1-3+ years of professional experience

· The ability to work independently from a home-based office.

· The ability to travel 40-60% of the time (i.e. generally 3 out of 4 weeks for 3-4 days per trip) within the US and Canada.

· Ideally based in Chicago or East Coast. Should be situated within 2-hour drive of a major airport.

· Experience attending scientific conferences and trade shows.

· Strong communication skills and a professional, approachable demeanor.

· Exceptional organizational skills and the ability to manage multiple priorities effectively.

· A self-starter attitude, with creativity, resourcefulness, and the ability to work under pressure.

What We Offer

• Competitive salary depending on experience
• The opportunity to work in a dynamic, innovative company at the forefront of scientific solutions.
• A collaborative environment where your expertise will have a direct impact on customer success and business growth.
• A flexible, home-based role with extensive travel opportunities across North America.
• Health, Dental, & Vision Insurance
• 401K
• 401K Matching
• PTO