Business Development Representative – Job Description

 At Aradius Group, we believe every interaction is an opportunity to build trust. We're looking for a Business Development Representative who thrives on connecting with people, asking thoughtful questions, and helping clients find the right path forward.

This isn't a traditional "smile and dial" sales role. Instead of spending your day making cold calls, you'll focus on qualifying inbound opportunities, supporting our e-commerce clients, uncovering growth opportunities, and connecting prospects with the right solutions and people. You'll work closely with Marketing, Enterprise Sales, Client Experience, and our AI-powered prospecting tools to ensure every opportunity receives a thoughtful, consultative experience from the very first conversation.

What You’ll Do:

• Serve as the first point of contact for inbound leads, website inquiries, and prospective clients, creating a responsive and professional first impression. 
• Lead discovery conversations to understand project goals, timelines, budgets, and business challenges before recommending next steps. 
• Qualify opportunities and route them to the appropriate team member based on client needs, project complexity, and growth potential. 
• Identify opportunities to transition e-commerce customers and smaller accounts into enterprise sales conversations when additional services or long-term partnerships could provide greater value. 
• Support Aradius Group's e-commerce customers by answering questions, assisting with storefront navigation, troubleshooting basic issues, and helping clients successfully place and manage orders. 
• Build strong relationships with customers through proactive follow-up, ensuring inquiries are resolved and opportunities continue moving forward. 
• Partner with Marketing to provide feedback on lead quality, recurring client questions, campaign performance, and emerging market needs. 
• Maintain accurate customer information, activity, and opportunity tracking in HubSpot. 
• Leverage ZoomInfo, AI-powered prospecting tools, and other sales technologies to research companies, enrich lead data, and prepare for meaningful client conversations. 
• Collaborate with Enterprise Sales, Account Managers, and Client Services to create a seamless client experience from initial inquiry through long-term partnership. 
• Meet established service and conversion goals, including speed-to-lead, lead qualification, and opportunity conversion metrics.

Who We Are Looking For:

• Naturally curious and energized by meeting new people and learning about their businesses. 
• Strong communicator who enjoys asking questions before offering solutions. 
• Consultative mindset focused on understanding client needs rather than simply routing requests. 
• Relationship builder who creates trust through responsiveness, professionalism, and follow-through. 
• Organized and detail-oriented with the ability to manage multiple conversations and priorities at once. 
• Comfortable navigating technology while adapting to new tools and processes. 
• Self-starter who enjoys collaborating across departments to create the best client experience. 
• Positive, resilient attitude with a genuine desire to help clients succeed.

What You Bring:

• 3+ years of experience in customer service, business development, inside sales, account management, or a related client-facing role. 
• Experience using HubSpot or another CRM to manage customer relationships and activities. 
• Experience using ZoomInfo or similar sales intelligence platforms preferred. 
• Strong communication, organizational, and problem-solving skills. 
• Ability to balance multiple conversations and priorities in a fast-paced environment. 
• Commercial printing, direct mail, marketing services, or related industry experience preferred.

Reasons you’ll love working here:

• Flexibility: You can work hybrid or on-site in Omaha, NE. 
• Reliable and Flexible Hours: We will give you a schedule you can count on.
• Career Development: We invest in you. Setting you up for success and learning from industry experts. See where your journey can take you.
• Perks: Company Profit Sharing Program, Business Expense & Mileage Reimbursement. 
• Benefits: Access to a full benefits package including 401(k), 401(k) match, PTO, paid holidays, medical, vision, dental, company-paid short-term & long-term disability, an Employee Assistance Program for free and confidential mental health, legal, and financial services, Flexible Spending Account (FSA) options.