The Dining Room Waitstaff is responsible for serving all customers including residents, guests, and family members.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Provide a high level of customer service and promote a restaurant style dining atmosphere.

• Work closely with the food service director to keep residents satisfied with food and dining programs.

• Create a strong sense of team work and cooperation among all staff.

• When applicable acquaint new residents with menus, seating, and dining options and hours.

• Set tables in accordance to HallKeen Assisted Living standards.

• Serve residents and guests’ beverages as requested.

• Review daily menu with residents and take and deliver accurate meal orders to residents and guests.

• Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.

• Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.

• Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.

• May perform other duties as assigned.

Minimum Qualifications:

• Less than high school education.

• Experience working in a dining room or restaurant helpful but necessary.

• Working knowledge of basic kitchen operations and food safety standards.

• Strong organization and time management skills.

• Ability to resolve problems of dissatisfied customers and/or employees.

Required Behavior:

• Able to build positive and strong relationships with employees, coworkers and residents.

• Focused and dedicated to provide excellent customer service.

• Able to handle multiple jobs and priorities.

• Able to delegate and hold staff accountable efficiently and respectfully.

Physical Demands:

• Physically able to move at least 50 lbs. without assistance.

• Physically able to bend, reach, and work in small areas.

• Physically able to push and pull equipment and furnishings.

• Physically able to stand for long periods of time.