Job Description: Reporting to the Store Manager and Assistant Store Manager, the Driver/Warehouse Coordinator position is responsible for surprising each customer with exceptional service and delivering that customer experience to each stop. Driver /Warehouse Coordinators will make sure each driver gets the right part to the right customer in a safe and timely manner as well as maintain proper warehouse standards, and will act with integrity, empathy, and trustworthiness every single day. The Driver/Warehouse Coordinator will achieve desired results by executing these core roles.

Core Roles:

Sales:

• Has complete understanding of territory and each stop
• Customer receives order within the allotted time frame
• Credits are picked up, issued and returned to customer by the next business day
• Surprise each customer with exceptional service every day
• Maintains effective procedures for entering delivery times
• Verifies all returns from customers
• Routes all deliveries with the customers need in mind
• Delivers parts as needed 

Profit:

• Verifies all parts before they leave the store
• Follows all cash handling procedures
• Follows all invoicing procedures
• Transfers are treated with the same urgency as a delivery
• Follows company procedures on all bank deposits
• Accurately completes all paperwork as set out in guidelines
• Ensures all stock is put up quickly and accurately
• Store warehouse stays clean and clutter free
• Cores and defects are processed daily
• Ensures warehouse is inventory ready at all times

Team:

• Recognizes co-workers for doing a great job
• Maintains an extremely positive attitude on a daily basis
• Stays within company dress code
• Follows company guidelines on attendance
• Always willing to help others
• Strives for excellence in everything everyday
• Participates in all company and store meetings and functions
• Trains all new drivers and has them ready to be on their own after two days of being on the job

Safety:

• Follows emergency procedures
• Keeps store and work area clean and clutter free
• Utilizes “team lifts” on all heavy and bulky items
• Uses the three point system when climbing ladders
• Reports to manager any violations of company safety policies or unsafe working habits
• Follows company safety guidelines that are laid out in the safety manual
• Completes and documents daily and weekly vehicle inspections
• Follows vehicle accident procedures
• Accident forms and insurance cards are in every vehicle

Qualifications: Must be 21 years of age or older, must also possess a valid driver’s license as well as a clean driving record. Must be able to drive a standard transmission vehicle. Must have the ability to lead and motivate a team. Must possess excellent customer service skills, and be able to lift over 40lbs routinely. This is not a complete list. Please see Manager for further details.