Title: Import Specialist

FLSA Classification: Non-Exempt

Date Modified: July 2026

Reports to:  Import Manager

Summary/objective 

The Import Specialist is responsible for uploading invoice data into the AMI expense management system. This position retrieves invoice data from vendors and then translate and upload the data into the AMI expense management system.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Gathers invoice data using various methods such as mail, email, vendor websites and data feeds.
• Prepares the invoice data to be uploaded into the AMI expense management system using existing tools and processes.
• Ensures each customer's invoices are received, entered, and accounted for each month.
• Monitors missing or delayed invoices and follows up with vendors, clients, or internal teams to ensure timely receipt.
• Uses critical thinking to evaluate invoice issues, make sound decisions, and determine the appropriate next steps.
• Reviews invoice exceptions, errors, or rejected imports and works to resolve issues promptly.
• Performs quality checks on invoices entered through automation to confirm accuracy, completeness, and invoice integrity.
• Attends internal and client meetings as required. 
• Communicates with vendor, clients, and internal staff to setup new feeds, get invoice copies, resolve import issues and provide      status. 
• Other duties as directed. 

Supervisory Responsibilities

No supervisory responsibilities.

Work environment

Flexible work environment with core business hours.

Physical demands

Prolonged periods sitting at a desk and working on a computer. 

Travel required

No travel required.

Required education and experience

· Excellent attention to detail.

· Task and schedule driven.

· Ability to work in a team.

· Excellent communication skills.

· Experience with large data sets.

· Ability to understand data hierarchies. 

· Self-starter and eager learner.

· Ability to meet expected service level agreements/deadlines.

· Experience with databases and SQL.

· Ability to manage and prioritize work effectively with minimal supervision.

· Ability to understand multiple invoice document types.

· Strong problem-solving skills and ability to investigate discrepancies. 

· Ability to work accurately in a high-volume, deadline-driven environment. 

· Ability to document processes, issues, and resolutions clearly. 

· Comfortable learning and using expense management systems, vendor portals, and automation tools.

Preferred education and experience

·  Proficient with MS Office products (Access, Excel (pivot tables and macros), Office and Word)