Carrier Sales Representative
Hybrid Remote Southfield, MI
Job Type
Full-time
Description

At RJ Logistics, we believe every shipment is an opportunity to create a positive experience. Carrier Sales plays a critical role in connecting customers with reliable transportation solutions by building strong relationships with trucking carriers across North America.
 

If you're competitive, resourceful, and energized by a fast-paced environment where no two days are the same, this is an opportunity to launch or grow your career in third-party logistics (3PL). You'll negotiate, problem-solve, build lasting partnerships, and make an immediate impact on customer success.


WHAT YOU WILL DO

Build Strategic Carrier Partnerships

  • Develop and maintain strong relationships with trucking carriers, dispatchers, and fleet managers.
  • Expand RJ Logistics' carrier network by identifying and onboarding qualified transportation partners.
  • Maintain consistent communication to secure available truck capacity and strengthen long-term partnerships. Serve as a trusted point of contact between carriers, drivers, customers, and internal teams.

Source Capacity & Negotiate Solutions

  • Source carrier capacity for customer freight across multiple transportation modes.
  • Negotiate competitive rates while balancing profitability, service, and carrier relationships.
  • Match available equipment with customer freight to maximize operational efficiency.
  • Manage spot freight and support dedicated transportation opportunities.

Deliver Outstanding Customer Service

  • Monitor shipments from pickup through delivery to ensure exceptional service.
  • Proactively identify transportation challenges and develop timely solutions.
  • Communicate shipment updates, expectations, and service requirements clearly with all stakeholders.
  • Escalate issues appropriately while maintaining a positive customer experience.

Leverage Technology & Data

  • Utilize Transportation Management Systems (TMS) and related technology to manage freight activity.
  • Accurately document load information, accessorial charges, communications, and shipment updates.
  • Follow company procedures to maintain compliance and operational accuracy.

Collaborate & Grow

  • Partner with Operations, Customer Sales, and Leadership to meet customer expectations.
  • Support seamless shift transitions through proactive communication.
  • Stay informed on freight market trends, carrier capacity, and transportation pricing.
  • Contribute to continuous improvement initiatives and support additional team responsibilities as needed.


WHY RJ LOGISTICS | People-Centric. Customer-Obsessed. Growth-Driven.

At RJ Logistics, we believe in being Better Than Yesterday. We value integrity, curiosity, and collaboration—and we invest in our people’s success.

  • Hybrid - Remote Friday's.
  • Competitive base + uncapped commission + comprehensive benefits package.
  • Awesome co-workers & culture!
Requirements

WHAT YOU WILL BRING

  • High school diploma or equivalent. 
  • Strong communication, relationship-building, and customer service skills.
  • Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and commitment to accuracy.
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.
  • Ability to quickly adapt to changing priorities and market conditions.

Preferred Qualifications

  • Bachelor's degree in Business, Supply Chain, Logistics, or a related field. 
  • Previous experience in logistics, transportation, carrier sales, freight brokerage, dispatch, customer service, or another relationship-driven sales role.
  • Experience using Transportation Management Systems (TMS).
  • Understanding of freight markets, carrier operations, or supply chain logistics.


THE IDEAL CANDIDATE

  • Enjoys building relationships and earning trust.
  • Thinks quickly and solves problems with confidence.
  • Communicates professionally under pressure.
  • Thrives in a collaborative, team-oriented environment while taking ownership of results.
  • Is resilient, competitive, and motivated by achieving goals.
  • Takes pride in delivering exceptional service to customers and carrier partners.
Salary Description
Starting base of $50,000 + unlimited commission!