WHAT MAKES VOA SPECIAL?

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

**The Office Manager oversees general administrative functions and activities of the office, performing administrative support tasks including answering phones, receiving visitors, scheduling meeting rooms, sorting packages and facility mail, Fed-Ex shipments, office supply orders, as well as accounting, H/R and advancement duties. The Office Manager is trained in data input to support Development, A/P and Building Services teams.

Essential Duties and Responsibilities

· Greet, welcome, and direct clients, volunteers, and visitors with a positive, helpful attitude (5%).

· Answer phones in a professional manner and route calls as necessary to department program staff (15%)

· Provide clerical support such assorting, and distributing mail/packages, preparing documents, and scheduling meeting rooms (10%).

· Support HR Department with clerical work including access badges, nametags, business cards (10%).

· Support Accounting department with basic AP support, document management, and other duties (15%).

· Support Advancement team by performing clerical work including writing thank you notes (20%).

· Support Building team by generating weekly A/P Transmittals and serving as general building communications hub (10%).

· Maintain workplace security by following procedures, issuing, checking and collecting badges as necessary and maintaining visitor logs (5%).

· Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs from the reception area (10%).

· Provide excellent customer service (always!).

Working Conditions and Physical Requirements

While performing the duties of this position, the employee is regularly required to speak and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Position Type and Expected Hours of Work

· Monday – Friday 8:30am – 5:00pm

Location

2660 Larimer Street

PAY: $20.00-$25.00/hr

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO/AA Employer

Position Will Remain Open Until Filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans are Strongly Encouraged to Apply

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.

Competencies

· Models core culture attributes of Volunteers of America Colorado Branch that include “AIRS” (Accountability, Integrity, Respect and Service).

· Models and pursues with vigor Volunteers of America Colorado Branch three strategical critical virtues of HHS (Humble, Hungry, Smart (People Smart)).

· Self-motivated and directed.

· Must be adaptable and flexible, able to maintain confidentiality, be a good listener, customer focused and professional.

· Able to prioritize and plan work activities to use time efficiently.

· Dependable, able to follow instructions and respond to management direction.

· Telephone Skills.

· Good Listening and communication skills.

· Organization.

· Ability to Handle Pressure

Supervisory Responsibilities

There are no supervisory responsibilities for this position

Minimum Qualifications of Position

· High School Diploma.

· Prior experience as a receptionist.

· Intermediate experience in Microsoft Office.

Preferred Qualifications of Position

· Associate degree in accounting, business or related field.

· Advanced in Microsoft Office.

· Fluent in Spanish.

· Experience in Trauma Informed Care

· Salesforce, SAGE, Bill.com, Avigilon, phones