Job Type
Full-time
Description
- Oversee client care and ensure services are provided according to the Plan of Care.
- Supervise Home Care Aides and provide guidance, training, and support.
- Maintain accurate client and employee records and required documentation.
- Monitor schedules, authorizations, case notes, and service delivery.
- Conduct client visits and caregiver conferences as required.
- Complete and track Critical Event Reports (CERs).
- Assist with staffing, scheduling, and payroll review.
- Ensure compliance with company policies and state regulations.
- Provide on-call support and caregiver coverage when needed.
- Promote high-quality customer service and teamwork.
Requirements
- Knowledge of Spanish and English is mandatory.
- Reports to work on time and as scheduled and completes work within the designated time.
- Uses the punch time system correctly.
- Maintains client confidentiality at all times.
- Cooperates with other staff members and different offices.
- Works in the atmosphere of joint effort, solidarity, and support.
- Ensures compliance with policies and procedures regarding operations, fire, safety, and infection control.