· The solicitation, origination, and closing of residential mortgage loans, which constitutes making sales. The Branch Manager customarily and regularly performs these duties outside of the Company’s offices

· Maintain an active knowledge base of all of the Company loan products and an understanding of the qualifications required of each applicant.

· Identify and recommend products that meet the customer’s needs and the Company’s lending guidelines.

· Meet with borrowers at their home, office, or any other convenient location to conduct loan interviews and collect all required application documentation, including income, assets, employment, and credit information, in compliance with RESPA, TILA, ECOA, and applicable state law.

· Review active loan files as necessary to support and advance the LO’s sales and origination activities.

· Develop referral sources from prior borrowers, real estate agents, financial planners, real estate attorneys or settlement companies, and any other ancillary business with potential to expand the LO business referral network by consistently attending local conferences, realtor events, networking events, local association events, home buyer seminars, or any other outside activities that would be expected to drive networking and referral opportunities.

· Attend closings in order to be the proper liaison for Company as the transaction concludes

· Coordinate with processors, underwriters, appraisers, title companies, and closing agents to facilitate timely loan approval and closing; respond promptly to conditions and underwriting suspense items.

· Provide borrowers with timely, accurate status updates throughout the loan process; communicate proactively regarding any delays, additional documentation requirements, or changes to loan terms.

· Maintain a working knowledge of GSE guidelines (Fannie Mae/Freddie Mac), FHA, VA, USDA, and non-QM product overlays as applicable to Company’s product offerings; apply guideline knowledge to pre-qualify borrowers accurately.