Category of Employment

Full-time; Non-exempt. Grade 7

WFH Hybrid Eligible: No

Position Purpose

Supporting the activities of the Marketing and Community Engagement Team including advertising,

public relations, promotional campaigns, events, social media, market research and other marketing

initiatives.

Reporting Relationships

This position reports to the Chief Lending Officer

Essential Functions and Accountabilities

Responsible for assisting with specific marketing and events functions of the organization. Support

functions may include the following areas:

• Maintaining detailed inventory counts of marketing materials in storage and in branches.

Ensures branch marketing materials are consistent and current.

• Assists and/or prepares professional, high-quality presentations, reports, & documents utilizing

Microsoft Office Suite.

• Handles monthly reports, marketing metric reports, and provides information to the CLO as assigned.

• Works with graphic designer, vendors, and other departments to coordinate the creation and updates of

marketing materials.

• Attends and supports efforts of all WFCU hosted, sponsored, and volunteer events.

• Able to lead assigned projects. Proactively provides regular updates and prepares progress reports.

Provides administrative support to the Marketing and Community Engagement staff and CLO.

• Promotes the service and sales culture by maintaining basic knowledge of products and services.

• Performs duties within our bylaws, regulations, Board of Directors policies, established internal

service standards and procedures.

• Prepares and sends professional communication with staff, vendors, and members via mail, email,

and text. Responds to member reviews and forwards to management when appropriate.

• Completes all other duties and tasks as assigned by the Chief Lending Officer.

Performance Expectations

• Communicates effectively with minimal grammatical errors.

• Manages multiple conflicting objectives, projects, and/or activities with limited supervision or errors.

• Displays strong emotional intelligence and maintains a positive attitude.

• Maintains, organizes, and produces accurate, reliable work.

• Takes enthusiastic initiative on tasks and projects while meeting deadlines.

• Provides informed, professional and personal assistance to all members, Board and Committee

Members, Credit Union employees and vendors.

Minimum Qualifications

• High school graduate.

• 1 or more years of experience in a role that requires a high level of accuracy and organization.

Desirable Traits

• Professional presence.

• Punctual, dependable and cooperative.

• Possess a positive demeanor and cooperative attitude in relations with members, Board and Committee

Members, Credit Union employees and vendors.

• Communicate professionally while keeping the needs of the business as the primary focus.

• Exhibits strong organizational skills.

• Ability to recognize and respond to deadlines and set priorities.

Physical and Mental Demands

Physical activities involve those normally associated with working in an office environment: walking,

standing, talking and similar activities. Activities also include working in outdoor conditions during event

preparation and while working at Credit Union events.

Vision and hearing requirements, including close vision, ability to distinguish basic colors and/or shades,

depth perception, ability to adjust focus, ability to hear telephone and/or in-person conversations, and

other vision and hearing demands.

Ability to lift objects or exert force in pushing and pulling.

Mental demands, including such requirements as reading documents, analyzing and solving problems,

interpreting data or information, using math or mathematical reasoning, learning and applying new

information and skills, performing highly detailed work, meeting changing and/or intensive deadlines,

constant interruptions, multiple concurrent tasks and interacting with members/coworkers.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Wichita Federal Credit Union provides equal employment opportunities to all employees and applicants for

employment and prohibits discrimination and harassment of any type without regard to race, color, religion,

age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender

identity or expression, or any other characteristic protected by federal, state or local laws.