Position Title: Executive Operations Coordinator
Department: Executive Operations
Reports To: Chief Executive Officer or Designee
FLSA Status: Non-Exempt
Position Type: Full-Time
Work Location: Remote
Position Summary:
The Executive Operations Coordinator provides administrative and operational support to the Med Ops Staffing executive team. The position helps manage employee credentialing, new-hire onboarding, HR and payroll system records, spreadsheets, and assigned projects.
This is a highly task-oriented role and serves as a go-to resource for work assigned by the executive team. Success requires strong follow-through, accurate record keeping, professional communication, and the ability to work independently in a remote environment while protecting confidential information.
Essential Duties and Responsibilities
Executive Team Support
- Receive, prioritize, and complete assignments from members of the executive team.
- Maintain task lists, deadlines, follow-up items, and status updates so assigned work is completed on time.
- Prepare correspondence, reports, meeting materials, forms, and other business documents.
- Assist with scheduling, meeting coordination, and recurring administrative processes as assigned.
Employee Credentialing
- Collect and verify employee licenses, certifications, and other required credentials against company, position, and client requirements.
- Maintain credentialing trackers and monitor expiration dates, missing records, and renewal requirements.
- Follow up with employees and internal teams regarding incomplete, expired, or inconsistent information.
- Escalate credentialing concerns promptly and maintain accurate, organized electronic records.
Onboarding and Paylocity Support
- Assist new employees throughout onboarding and clearly communicate requirements, deadlines, and next steps.
- Create, update, and maintain employee records, documents, and workflows in Paylocity within authorized access levels.
- Monitor onboarding and employee-record completion and follow up on incomplete forms, acknowledgments, and assigned tasks.
- Coordinate with recruiting, compliance, payroll, workforce partnerships, and leadership to support timely onboarding.
Spreadsheet and Data Management
- Create, update, and review Excel spreadsheets used for onboarding, credentialing, staffing, reporting, and executive projects.
- Use sorting, filtering, formulas, data validation, and other spreadsheet tools to organize and review information.
- Reconcile information from multiple sources, identify errors or missing data, and maintain organized files and version control.
Administrative Operations and Confidentiality
- Handle employee, payroll, client, and company information with appropriate confidentiality and discretion.
- Follow company policies and established procedures when accessing, storing, or sharing sensitive information.
- Identify administrative gaps and recommend practical improvements to recurring processes and tracking systems.
- Respond professionally and promptly to employees, executives, clients, and business partners.
Required Qualifications
- High school diploma or equivalent.
- Previous experience in administrative support, executive support, human resources, onboarding, credentialing, or operations.
- Working knowledge of Microsoft Excel, including organizing data, sorting, filtering, and using basic formulas.
- Strong communication and attention to detail, with the ability to manage multiple assignments, meet deadlines, and work independently.
- Ability to handle confidential information appropriately and maintain reliable attendance in a remote environment.
Preferred Qualifications
- Two or more years of administrative, HR, credentialing, onboarding, or executive-support experience.
- Experience using Paylocity or another HR and payroll information system.
- Intermediate Excel skills, including formulas, conditional formatting, data validation, and pivot tables.
- Experience in healthcare, EMS, medical staffing, or another regulated industry.
Key Competencies
- Highly organized, task-oriented, dependable, and accountable.
- Strong follow-through, time management, and problem-solving skills.
- Comfortable asking questions when direction or information is unclear.
- Able to adjust quickly as company needs and executive priorities change.
Compensation and Benefits
- Hourly compensation as stated in the employee's offer letter.
- Eligibility for company benefits is subject to the terms, conditions, and waiting periods of the applicable benefit plans.
Work Environment
- Remote position requiring reliable internet access, a professional workspace, and consistent availability during scheduled working hours.
- Regular use of a computer, telephone, video meetings, email, spreadsheets, Paylocity, and other online business systems.
Physical Requirements
- Ability to remain seated or standing and work at a computer for extended periods.
- Ability to communicate by telephone, video meeting, email, and other electronic systems.
- Reasonable accommodations may be provided to qualified individuals with disabilities in accordance with applicable law.
Disclaimer: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of Med Ops Staffing. Duties may change as business needs evolve. This document does not create a contract of employment or alter the at-will employment relationship, where permitted by applicable law.