Service to Sales Concierge
Wexford KIA
Job Type
Full-time
Description

Location: Jim Shorkey KIA Wexford
Job Type: Full-time

About the Role
We're looking for a motivated automotive professional to bridge the gap between our service department and sales floor. You'll engage with customers as they come in for service : building rapport, identifying early buying signals, and guiding them toward purchasing or leasing a new vehicle. This is a high-visibility role for someone who loves talking cars and closing deals without waiting for the phone to ring.

Key Responsibilities

  • Greet service customers and start conversations about their current vehicle, ownership experience, and future needs
  • Identify potential buyers and introduce them to new or certified pre-owned inventory
  • Walk the service lane daily, checking in with waiting customers and following up on any expressed interest
  • Coordinate with service advisors to time introductions and minimize disruption to the service workflow
  • Set test drives, present vehicle options, and work deals through to delivery alongside the sales team
  • Track leads and follow up consistently via phone, text, and email
  • Maintain working knowledge of current inventory, incentives, and financing offers
Requirements

 Qualifications

  • 1–2 years of experience in the automotive industry
  • Strong interpersonal skills - comfortable starting conversations with strangers
  • Basic understanding of vehicle features, trim levels, and common service needs
  • Valid driver's license and clean driving record
  • Dealership CRM experience is a plus