Translation Project Manager

Own Your Impact. At Propio, we don't believe careers happen to people. We believe people create them.

Here, you're trusted to make decisions, challenge assumptions, drive innovation, and shape outcomes. Your success is not limited by hierarchy or tenure. It's fueled by your ambition, your curiosity, and your willingness to own your impact. If you're looking for a role where you can simply maintain the status quo, this probably isn't it, but if you're looking for a place where your ideas matter, your growth is accelerated, and your work creates meaningful impact across the world, we'd love to talk.

Why Propio?

Every day, communication changes lives. A patient receives care they otherwise couldn't access. A family gains critical information. A business connects with a customer. A community becomes more inclusive. These moments happen because barriers are removed. And behind those moments are Propio team members who show up every day to solve problems, innovate, and build the future. This isn't just work. This is world impact.

As a Translation Project Manager, you'll have the opportunity to make a meaningful contribution to the continued growth and transformation of Propio.

You'll be empowered to:

• Take ownership of important initiatives and outcomes.
• Drive meaningful business results.
• Influence decisions and contribute new ideas.
• Partner with talented, high-performing team members.
• Challenge yourself through continuous learning and growth.
• Help shape the future of a rapidly growing organization.

What You'll Own

A Translation Project Manager will be responsible for overseeing and managing translation projects from inception to completion. The Project Manager will work closely with clients, internal teams, and freelance translators to ensure that all projects meet our high standards of accuracy, timeliness, and customer satisfaction.

• Develop and manage project plans: incorporate deliverables, tasks, milestones, estimates, timelines and resources
• Act as the Client Manager for all projects assigned by providing unparalleled client support to build long term relationships and increased business
• Responsible for project deliverables (i.e., implementation, deadlines, budget, quality, and project close, etc.) in accordance with client requirements
• Negotiate, scope, and prepare proposals and quotations for potential new business
• Maintain day-to-day communications on current and future project matters; provide status reports and proactively research and offer solutions to ensure client satisfaction
• Provide support and training to linguists on program tools required to be used for projects assigned
• Manage linguists engaged by reviewing work quality and providing feedback to ensure Propio and client standards are met
• Communicate effectively with team to share best practices, suggest improvements, or share feedback
• Provide reporting to clients on business intelligence, quality, and productivity to support client expectations
• Act as a liaison between translators and evaluators for projects
• Manage communications for support questions from clients, translators, and new business opportunities
• Manage capacity planning to ensure internal and external resources are available
• Utilize client specific tools, when necessary, per client project requirements
• Other duties as assigned
• This is a fully remote position 

What Makes Someone Successful Here

The most successful people at Propio aren't necessarily the ones with the longest resumes. They're the people who:

• Take ownership instead of waiting for direction.
• Embrace challenges as opportunities to grow.
• Continuously seek better ways of working.
• Turn ideas into action.
• Hold themselves and others accountable to high standards.
• Are driven by making a measurable impact.

What You'll Bring 

Required Qualifications

• Bachelor's Degree (or equivalent), preferably in translation studies or linguistics or 4+ years of relevant experience
• 2+ years of experience as a Project Manager in translation services
• Professional experience in translation or localization services, editing, customer service, or in other business, IT, or linguistic areas
• Ability to work under tight deadlines and manage multiple projects simultaneously
• Intermediate experience with Microsoft Office suite of products
• Experience with translation tools (ex. DTP) and CAT tools (ex. SDL Trados Studio, Across, Plunet, XTM, Wordfast, MemoQ, etc.)
• Experience in translation management systems
• Excellent written and verbal communication skills
• Excellent attention to detail and listening skills
• Self-motivated, confident, and resilient
• Fluent in written and spoken English
• Required to work 9am-6pm in Central Standard Time (US)

Even if your experience doesn't perfectly match every qualification, we encourage you to apply. We're looking for potential, drive, and a commitment to growth as much as experience.

What You'll Gain

Own Your Growth: We invest in people who invest in themselves. You'll have opportunities to learn, develop, and expand your capabilities while building a meaningful career.

Own Your Impact: You'll see the connection between your work and our success. We believe great people deserve the opportunity to make a real difference.

Own Your Innovation: The best ideas can come from anywhere. We encourage curiosity, creativity, and challenging the way things have always been done.

Own Your Success: Whether you're building expertise, pursuing leadership opportunities, or expanding your career path, we'll give you room to grow and the support to get there.

At Propio, your work doesn't just move a company forward. It helps connect people, communities, and opportunities across the world.  Ready to Build Something Bigger? Apply today and discover what happens when you own your success.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.