Multiple Full Time Positions - 40 hours/week

Salary Range - $50,000 - $53,000

ELIGIBLE FOR FULL BENEFITS

For over 40 years, The Cooperative has been at the forefront of developing innovative strategies in maternal and child health care. We work to improve the region’s health by educating communities, advocating for system improvements, and engaging with stakeholders. The Cooperative is a private, nonprofit 501(c)(3) coalition of healthcare professionals and consumers licensed by the New Jersey Department of Health as the maternal and child health consortium serving the seven counties of South Jersey.

The Cooperative is an equal employment opportunity employer. We welcome and encourage all qualified candidates to apply for employment with our agency without regard to abilities, age, race, ethnicities, gender identities, sexual orientations, religious and political beliefs, socio economic status, educational levels, military/veteran status, or any other characteristics.

Disclaimer:

This job description does not encompass all duties and is not intended to provide an exhaustive list of responsibilities, duties, or tasks. However, it provides a general overview of the job expectations.

The Cooperative offers a competitive benefit package:

* Medical, Dental, Life Insurance

* Id Theft & Legal Services

* Pet Insurance

* Critical Illness and Accident Plan

* AAA Membership Assistance

* Generous Paid Time Off

* 10 Paid Holidays

* Staff Development

* Tuition Reimbursement

* Employee Assistance Program

* Flexible Spending Account

* Dependent Care Account

* 401K – The Cooperative contributes 4% after one year of work anniversary

Biggest Perk - Generous PTO and 4% contribution to the 401K after one year of work anniversary.   

General Summary:

The FCNJ Case Manager is responsible for coordinating and providing coordinated care[CB1]  that is safe, timely, effective, efficient, equitable, and client centered. The FCNJ Case manager will link families to existing resources in the community, provide personalized care coordination to ensure they are connected to appropriate resources, receive timely information, and are provided continued supports, advocacy, and follow-up as needed. The FCNJ Case Manager is an essential member of the FCNJ interdisciplinary team; attending team meetings, participating in case conferences, and documenting in HealthCloud. 

Essential Functions:

Contribute to The Cooperative’s commitment to equity and continuous quality improvement that aligns with the agency’s mission, goals, and advancement. * Effectively cross-collaborate with agency staff, leaders, and board members to foster a comprehensive approach of information sharing, working committees, and collective representation. * Routinely disseminate relevant information, presentations, training, and learning opportunities for internal program and agency staff. * When applicable, will participate in relevant staff development opportunities (trainings, summits, conferences, etc.) to increase skill development, elevate program goals, and engage staff members with timely key learnings. * Adhere to professional standards as outlined by protocols, rules, and regulations  * Ensure timely response when following up with families, new enrollments, work with families, prompt documentation in HealthCloud, and community stakeholders to ensure viable resource options for families in general.  * Use critical thinking and problem solving to determine the best care plan for each client after assessing clients.  * Demonstrates flexibility in adapting care plans in collaboration with families to ensure services effectively meet the client's evolving needs. * Strong verbal and written communication skills to explain to clients, family members, and professionals the case and care plan. * Compassionate and able to relate to different clients with various needs.  * Ability to organize, prioritize, and manage a diverse caseload while meeting established timelines and quality standards. * Assists in identifying gaps and barriers to services, and system issue trends families experience in utilizing services.  * Refer clients to and support the facilitation of existing postpartum support groups in the South Jersey region * Advocates on behalf of the family. * Complete all required reports and other documentation in a timely manner.  * Attends and participates in supervisory, team, multidisciplinary, and other meetings in compliance with program requirements or as assigned. * Maintains client and staff confidentiality in accordance with operational policies and procedures. * Performs other duties as assigned.

• Bachelor's degree in Social Work required; Master’s degree in social work preferred
• Experience in maternal-child health (MCH), infant/early childhood mental health, parent/family support, and/or related fields and settings. 
• Strong interpersonal skills with the ability to develop trusting relationships with families and partners. 
• Ability to translate complex MCH and early childhood concepts into parent-friendly language. 
• Awareness of cultural diversity and its impact on planning and provision of services. Experience in working with culturally and ethnically diverse families, staff, and community stakeholders. 
• Excellence in written and oral communication. 
• Strong organizational skills and ability to problem-solve with a strong ability to manage different priorities 
• Full understanding of the roles of core MCH and early childhood partners. 
• Proven work experience as a Care Coordinator/Case Manager or similar role 
• Apply good judgment to fast-changing situations. 
• Strong customer service skills.
• Bilingual Skills preferred. 
• Proficient in Microsoft Word. Excel, and basic database functions. 
• Ability to maintain professional boundaries and confidentiality. 
• Ability to work independently and part of a team. 
• Participate in quality improvement and evaluation activities. 
• Valid driver’s license, car, and current insurance policy. 

Physical Requirements:

• Must be able to see to read documents and hear well enough to communicate with others
• Must be able to write, type on a computer, and use a telephone
• Must be able to operate a motor vehicle
• Must be able to lift up to 10 pounds
• Additional requirements to be determined with input from Director and HR

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Works in a climate-controlled professional office environment generally free from hazards and other adverse working conditions or works remotely.