Description

Self Help Inc. is currently looking for an experienced Sr. WAP QCI Inspector & Technical Manager

Agency Profile

Self Help, Inc. is a nonprofit Community Action Agency (CAA) created to help families and individuals stabilize and secure their lives through education, strategic assistance, and building opportunities in their communities. We provide a range of services for families and households across Southeastern Massachusetts.

Job Summary

The Sr. WAP QCI Inspector & Technical Manager conducts final QC and QCI inspections of Weatherization and Heating System installations to ensure that program standards of work are met, educates the client on energy conservation, resolves technical matters of project scope and client concerns and serves as a resource and mentor for other internal and external staff.

Salary Range: $78,000-$84,000

Essential Duties and Responsibilities

• Responsible for conducting home energy audits, in process quality control and post work quality control inspections in support of Department of Energy, HEARTWAP and utility funded energy efficiency programs.
• Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
• Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funding source requirements.
• Provides client energy conservation education.
• Evaluates the condition of residential homes’ attics, basements and crawl spaces for insulation and air infiltration opportunities.
• Prepares measures for weatherization projects in accordance with DOE and Utility guidelines.
• Performs inspections and evaluations of heating systems in accordance with HEARTWAP and utility guidelines for safety and efficiency.
• Use diagnostic equipment to test heating systems and measure a home’s efficiency and infiltration reduction.
• Complete required documentation and submits it to administration in a timely manner.
• Communicates next steps and sets expectations with clients about what to expect next.
• Communicates with contractors, particular information or special needs for each job assigned.
• Maintain program records according to established standards.
• Ensure compliance with program/department, agency and /or funding source requirements, as well as Self Help Inc. policies and procedures.
• Schedules appointments as necessary.
• Attends and participates in engagement team meetings as requested and communicates effectively with clients and staff in other areas.
• Works with other members of the Conservation Department to solve problems and develop additional knowledge required to progress to be an Energy Auditor.
• Performs other related duties as assigned.

Other Requirements

• Must pass a criminal background check and other required clearances
• Must have or be willing to obtain CPR and First Aid certification
• Must meet the physical requirements of the position, including the ability to lift and carry young children, bend, stoop, and actively engage with children 
• Valid driver's license and reliable transportation is required

Working Conditions

Travel within the state is required. As part of the responsibilities of this position, the Sr. WAP QCI Inspector & Technical Manager will have direct or incidental contact with clients served by Self Help Inc. in various programs funded or administered through the Executive Office of Health and Human Services and participating Utility providers. A Successful background check is required. 

Knowledge, Skills, Abilities and Physical Requirements

• Ability to communicate technical terms to a diverse client base
• Strong computer skills with the ability to use tablets remotely to log in work measures
• Ability to calculate dimensions, area, and volume
• Commitment to working with people of different backgrounds and income levels
• Ability to select the appropriate weatherization measures based on the construction and existing insulation in a home
• Demonstrates ability to retain and apply regulatory policy requirements for selecting measures using Utility-approved priority lists
• Have a full range of mobility in the upper and lower body
• Ability to ascend and descend stairs
• Ability to drive for extended periods of time
• Ability to reach overhead for extended periods of time.
• Ability to work in various positions including but not limited to: stooping, bending, kneeling, sitting, standing and squatting for extended periods of time
• Ability to lift, pull and push materials and equipment and appliances to complete assigned tasks
• Ability to lift 50 lbs. frequently and up to 75lbs occasionally

Education & Experience

• Minimum of a high school diploma/GED, with at least five years of experience in conducting energy audits is required.
• Maintains a valid driver’s license, reliable transportation, and ability to meet insurance standards and is able to provide transportation between the office and clients’ homes.
• Maintains BPI EA and QCI Certifications.

Self Help Inc offers a comprehensive employee benefits package:

• Medical
• Dental
• Vision
• LTD
• FSA
• 403B
• Vacation Time
• Optional Time
• Sick Time
• Holidays
• Disability Benefits
• Life Insurance
• Direct Deposit

 Self Help, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Disclaimer

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the agency at any time.