The  A/R Revenue Cycle Specialist – Legal & Liability Collections is responsible for managing a portfolio of legal and liability accounts to ensure timely resolution and maximum reimbursement. This role serves as the primary point of contact for attorneys, paralegals, insurance carriers, and internal stakeholders while navigating the unique workflows associated with legal collections.

The ideal candidate has experience managing legal or liability accounts receivable, communicating with law firms, negotiating settlements, and working independently to resolve complex accounts.

Responsibilities

• Manage an assigned portfolio of legal and liability accounts from initial follow-up through final resolution. 
• Communicate directly with attorneys, paralegals, insurance carriers, and other third parties regarding outstanding balances and claim status. 
• Monitor legal and liability accounts to ensure timely follow-up and resolution. 
• Negotiate settlements and payment arrangements within established company guidelines. 
• Review legal correspondence and supporting documentation to determine appropriate next steps. 
• Maintain detailed documentation of all account activity, communications, and collection efforts within the patient accounting system. 
• Prioritize high-dollar and aged accounts to maximize collections and reduce outstanding receivables. 
• Collaborate with internal departments to resolve billing issues and remove barriers to payment. 
• Escalate complex accounts requiring additional review or management involvement. 
• Ensure compliance with HIPAA, company policies, and all applicable federal and state regulations.

• High school diploma or equivalent 
• Minimum 2 years of healthcare accounts receivable or medical collections experience 
• Experience managing legal, liability, or attorney-related accounts 
• Strong negotiation and problem-solving skills 
• Excellent verbal and written communication skills 
• Ability to prioritize and manage a high-volume workload independently 
• Proficiency with Microsoft Office applications 

Preferred

• Experience with legal or liability collections in a healthcare environment 
• Experience working directly with attorneys and paralegals 
• Knowledge of personal injury, liability, workers' compensation, or other legal reimbursement processes 
• Experience with patient accounting systems such as AdvantX, SIS, HST, Waystar, or similar platforms