Boar's Head Resort is seeking a skilled and dependable HVAC Technician to join our Engineering team. This position is responsible for installing, maintaining, troubleshooting, and repairing commercial heating, ventilation, air conditioning, and refrigeration systems throughout the resort. The HVAC Technician plays a key role in ensuring a safe, comfortable, and exceptional environment for our guests, members, and team members by maintaining the highest standards of facility performance and reliability.

The ideal candidate is a self-motivated professional with strong technical expertise, excellent problem-solving skills, and a commitment to delivering outstanding customer service in a hospitality environment.

Key Responsibilities

• Install, inspect, maintain, troubleshoot, and repair commercial HVAC and refrigeration equipment.
• Perform preventive maintenance on chillers, boilers, cooling towers, rooftop units, air handlers, fan coil units, split systems, exhaust systems, pumps, and associated equipment.
• Diagnose mechanical, electrical, and control system issues using appropriate testing equipment.
• Monitor and maintain Building Automation Systems (BAS) to optimize system performance and energy efficiency.
• Respond promptly to guest room and facility maintenance requests related to HVAC systems.
• Perform routine inspections to identify potential equipment failures and recommend corrective actions.
• Maintain refrigeration equipment serving restaurants, kitchens, bars, and banquet operations.
• Replace motors, compressors, belts, bearings, filters, valves, thermostats, sensors, and other HVAC components as needed.
• Ensure all work complies with OSHA regulations, EPA guidelines, fire/life safety standards, and applicable building codes.
• Complete work orders accurately using the resort's computerized maintenance management system (CMMS).
• Assist with general building maintenance projects as assigned, including basic electrical, plumbing, and mechanical repairs.
• Coordinate with outside contractors during equipment installations, inspections, and major repairs.
• Participate in an on-call rotation and respond to emergency maintenance situations, including evenings, weekends, and holidays.

FOUR DIAMOND SERVICE EXPECTATIONS

• All associates exhibit a professional vocabulary that is devoid of common slang.
• Guests are graciously escorted to areas when directions are requested.
• There is evidence that all associates are empowered by management to resolve guest issues immediately.
• All phone calls are answered promptly within three rings.
• All associates are appropriately attired; including a name tag.
• All associates demonstrate appropriate behavior and hygiene.

Essential:

• High school diploma or GED required.
• Technical or vocational training in HVAC is preferred.
• Minimum of 3 years of commercial HVAC maintenance experience.
• EPA Section 608 Universal Certification required.
• Valid driver's license with an acceptable driving record.
• Working knowledge of commercial HVAC systems, refrigeration systems, electrical controls, and mechanical equipment.
• Ability to read blueprints, wiring diagrams, and equipment manuals.
• Experience using computerized maintenance management systems (CMMS) is preferred.

Preferred Qualifications

• Experience working in a hotel, resort, university, healthcare, or large commercial facility.
• Knowledge of Building Automation Systems (BAS).
• Experience with boilers, chillers, cooling towers, and commercial refrigeration.
• HVAC Journeyman license or equivalent trade certification preferred.

SAFETY RESPONSIBILITIES

All employees must learn and comply with all Resort safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features or equipment, machinery or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

This description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

GUEST SERVICE COMMITMENT

"I acknowledge that the Forbes Travel Guide and the AAA Four Diamond Service Standards at The Boar’s Head have been explained to me. I understand that I am personally responsible for creating an environment of hospitality through my daily actions. The Boar’s Head will continue in their commitment to guest service through new initiatives and processes. I am aware it is my obligation to acquire knowledge of any new standards and participate in continued training. 

The Boar’s Head is committed to being Virginia’s most outstanding resort, defined by its spectacular setting and passion for personalized service. As an associate of The Boar’s Head I will adhere to these standards and strive to uphold them through-out the duration of my employment."