Job Details:
The Maintenance Assistant plays a critical role in maintaining the physical integrity, cleanliness, and overall curb appeal of the property. Reporting directly to the Service Manager, this position is responsible for executing a variety of basic maintenance tasks, routine cleaning (housekeeping), and general property upkeep (porter duties). The ideal candidate is proactive, detail-oriented, and committed to delivering a high-quality living environment for all residents and the community.
Essential Duties and Responsibilities
Maintenance and Repairs
- Assist the Maintenance Technician/Supervisor with minor repairs and service requests, including:
- Replacing light bulbs, switches, and outlet covers.
- Performing minor drywall repairs and patch work.
- Clearing simple clogs in sinks, toilets, and drains.
- Making minor adjustments to doors, cabinets, and windows.
- Completing light painting projects and touch-ups.
- Support the preparation of vacant units (Turnovers), including moving appliances, clearing debris, performing punch-list items, and replacing air conditioning filters.
- Conduct preventative maintenance checks as assigned (e.g., checking smoke detectors, fire extinguishers).
- Immediately report any major maintenance issues, safety hazards, or needed repairs to the Maintenance Supervisor.
Porter Duties (Grounds and Exterior Maintenance)
- Maintain the property's curb appeal daily by policing the grounds, common areas, and parking lots.
- Pick up trash, litter, and debris from all exterior areas, including landscaped beds and pathways.
- Empty exterior trash receptacles and replace liners.
- Ensure all trash chutes, compactors, and dumpster areas are clean and organized.
- Perform seasonal duties such as leaf blowing, minor snow/ice removal (salting walkways), and watering plants.
- Clean and maintain common area amenities (pool area, fitness center, playground, grilling stations, etc.).
Housekeeping (Common Areas and Interior)
- Perform regular cleaning of all indoor common areas, including the lobby, hallways, stairwells, elevators, and public restrooms.
- Clean the fitness center equipment, business center, and community room.
- Execute floor care, including vacuuming, sweeping, and mopping hard surface floors.
- Clean and polish windows, glass doors, and common area fixtures.
- Dust furniture, window sills, and vertical blinds.
- Ensure the office and model units are consistently presentable and clean.
- Restock supplies in common area restrooms and amenity spaces.
Key Performance Indicators (KPIs)
The performance of the Maintenance Assistant will be primarily measured by the following Key Performance Indicators (KPIs):
- Work Order Turnaround Time: Efficiency in completing minor repairs and service requests.
- Unit Turnover Completion Rate/Time: Speed and quality of preparing vacant units for new residents.
- Property Curb Appeal/Cleanliness Rating: Daily upkeep and presentation of grounds, common areas, and exterior spaces.
- Preventative Maintenance Compliance: Successful completion of assigned preventative checks to minimize major issues.
- Common Area Upkeep/Presentation: Consistent cleanliness and presentability of all indoor common areas, the office, and model units.
Qualifications
- Experience: 1+ year of experience in general maintenance, janitorial, groundskeeping, or related field, preferably within a residential or commercial property setting.
Skills:
- Basic knowledge of cleaning methods and equipment.
- Basic skills in minor repairs (plumbing, electrical, painting, carpentry).
- Ability to operate standard maintenance tools and equipment safely.
- Strong attention to detail and commitment to cleanliness.
- Ability to work independently and manage time effectively.
Physical Requirements:
- Must be able to lift up to 50 pounds, climb stairs and ladders, bend, stoop, and stand for extended periods, and work outdoors in all weather conditions.
Other:
- Must possess a valid driver’s license and reliable transportation.
- Effective Communication: Being bilingual (English/Spanish) a plus.
Vidalta Property Management, LLC participants in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
E-Verify Participation Poster (English & Spanish): E-Verify Participation Poster English and Spanish
E-Verify Right to Work Poster (English): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf
E-Verify Right to Work Poster (Spanish): https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf