University Physicians Association is looking for a full-time Medical Assistant (MA) or Certified Medical Assistant (CMA) for University GYN Oncology located within the UT Medical Center Campus in Knoxville, TN. 

At University GYN Oncology, you'll work alongside experienced providers and healthcare professionals in a supportive environment where patient-centered care, teamwork, and professional growth are valued. This is an excellent opportunity for a Medical Assistant who enjoys building patient relationships, working in a fast-paced clinical setting, and contributing to exceptional healthcare outcomes.

What You'll Do

As a Medical Assistant, you will provide both direct and indirect patient care under the supervision of licensed healthcare professionals. Key responsibilities include:

Patient Care & Clinical Support

• Room patients efficiently and ensure a smooth clinic flow.
• Obtain and document vital signs and patient information accurately.
• Prepare patients for examinations and procedures.
• Assist providers with: 
  • Pelvic exams and Pap smears
  • Colposcopies
  • Biopsies
  • Additional office-based procedures
• Perform wound care, dressing changes, and staple removal as directed.
• Support patient admissions and coordinate care with other healthcare team members.

Patient Education & Communication

• Educate patients regarding MyRisk genetic testing and assist with required paperwork.
• Provide clear, compassionate communication to patients and families.
• Respond promptly to patient questions and concerns.
• Promote patient satisfaction through exceptional service and follow-up care.
• Coordinate referrals, testing, imaging, and specialty appointments as needed.

Administrative & Clinical Operations

• Prepare and process specimens for pathology and laboratory testing.
• Coordinate the shipment of MyRisk testing specimens and documentation.
• Schedule follow-up appointments and provide appointment confirmations.
• Maintain clinic inventory and order supplies as needed.
• Manage instrument transport to and from sterile processing.
• Assist with prescription requests and other clinical support activities.
• Ensure that patients are brought back to clinic and processed in a timely and efficient manner
• Records vitals, place patients in exam rooms an ensure ROS/Medication sheet is accurately filled
• Educate patient on MyRisk testing and process their paperwork
• Send MyRisk specimen and paperwork to MyRisk Facility
• Assist with exam and procedures -pap smears, colposcope, biopsies, and tampons test
• Remove staples or re-dress wounds
• Properly label and send pap smears and biopsies for pathology pick-up
• Schedule future appointment as appropriate during clinic give confirmations to patients
• Order supplies as needed to maintain appropriate levels for patient care needs
• Request outside slides/discs as needed
• Call bed board for admission and page resident (if not in clinic)

Why Join UPA?

At University Physicians Association, we believe our employees are our greatest asset. We are committed to creating a welcoming workplace where team members feel supported, respected, and empowered to grow professionally.

Schedule

Monday - Friday 8:00 AM - 4:30 PM

Comprehensive Benefits Package

We offer a competitive benefits package, including:

• Paid Time Off (PTO), Sick Leave, Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life, Critical Illness, & Accidental Insurance
• And more!

Join a team that is passionate about delivering outstanding patient care while supporting one another every day. We look forward to meeting candidates who share our commitment to excellence and compassionate healthcare

What We're Looking For

The ideal candidate will demonstrate:

• Must have certification from a medical assistant program or military medical corpsman program
• Minimum 1-year medical experience in a clinical setting
• Strong clinical and patient care skills
• Excellent communication and interpersonal abilities
• A commitment to professionalism, confidentiality, and ethical patient care
• The ability to thrive in a team-oriented environment
• Exceptional organizational skills and attention to detail
• A positive attitude and a patient-first approach
• Knowledge of and ability to apply standard precautions and procedures
• Knowledge of medical terminology, anatomy and physiology, clinical medicine, and other medical specialties
• Knowledge of regulatory agency (JACHO, OSHA, CDC) guidelines/requirements
• Knowledge of pharmacological actions and interactions
• Knowledge/demonstration of counseling techniques

Candidates who value compassion, accountability, teamwork, and continuous learning will be especially successful in this role.