Host - The farmers daughter
Blue Bell, PA Normandy Farm Hotel & Conference Center
Job Type
Part-time
Description

 

The Farmer's Daughter Restaurant at Normandy Farm Hotel & Conference 

are seeking qualified individuals who are interested in working in an upscale hospitality environment. An exemplary work ethic, meticulous attention to detail and a passion for providing superior customer service are necessary for all applicants. Applicants with experience working for first-class hospitality organizations will be strongly considered.


Job Summary

A Host ensures that their guests feel welcomed, cared for, and valued. They create a warm and welcoming environment for patrons from the moment they enter the establishment. Hosts typically provide menus, take names for reservations, and answers the phone.



Must be able to work a minimum of 3 shifts per week and have open availability to work weekday evening shifts and weekends.  


Weekday Shifts (Monday to Friday) - 4:00PM to 9:00PM


Weekend Shifts:

Saturday - 11:00AM to 4:00PM and 4:00PM to 9:00PM

Sunday - 8:30AM to 2:00PM, 9:00AM to 3:00PM and 3:00PM to 9:00PM 



Host Functions:

  • Attends and Participates in all training sessions and team meetings.
  • Develop and maintain positive working relationships with others while listening and responding in an appropriate manner.
  • Greet guests with a warm smile to make them feel welcome.
  • Seats guests and provides menus, following the appropriate rotation.
  • Answers the phone politely and assists callers, including answering questions about the establishment and making reservations.
  • Manages and confirms all Open Table reservations.
  • Cater to the guests’ requests and needs in a prompt and professional manner to ensure an overall superior level of customer service.
  • Performs all assigned side work and keeps host stand and lobby area clean.
  • Follow instructions and adhere to all procedures and company policies while maintaining a high standard of conduct.
  • Notifies and reports any problems or concerns to management.
  • Reports to the Restaurant Manager


Requirements
  • Must be at least 16 years old.
  • Work Permit required under the age of 18
  • Must be authorized to work in the United States.
  • Previous hosting experience is a plus.
  • Possess a basic knowledge of excellent service standards, guest relations, food, and beverage preparations as well as etiquette.
  • Mandatory compliance with all safety regulations, procedures, policies, and rules 
  • Available to work weekends, day and evening shifts and major holidays (Thanksgiving, Easter, & Mother's Day)
  • Regular and predictable attendance.
  • Always arrives punctually in full uniform with a neat & professional appearance.
  • Must have reliable transportation.
  • Requires standing for extended periods, walking, pushing, carrying, bending, reaching, stooping, kneeling, or crouching.
Salary Description
$13.00 -$16.00 Depending on experience