SUMMARY 

The shipping coordinator manages the daily logistics of inbound/outbound shipments, ensuring accurate and timely deliveries. They must coordinate shipments with sales, purchasing, packing, production and freight carriers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Independently evaluate and release and prioritize orders for the shipping
• Quote shipment costs as needed
• Prepare and file claims for shipping loss or      damage
• Review customer chargebacks and dispute if not      valid
• Contact carriers to schedule pick-ups for      outbound shipments
• Prepare bill of ladings for outbound shipments,      based on customer requirements
• Quote and schedule freight for inbound shipments 
• Create export documents for international      shipments (commercial invoice, SLI, certificates)
• File USFW declarations as needed for export      shipments
• Work with shipping lead and supervisor on      prioritizing orders
• Submit routing requests accurately and timely
• Distribute documents as requested by      customers/orders
• Maintain accurate records of all freight and      international shipments
• Prepare USMCA certificate as needed for Canadian      shipments
• Review vendor guides regularly to ensure      compliance
• Process Customer returns
• Knowledge of all modes of delivery and shipping      terms
• Regular attendance is an essential function of      this position
• Comply with all standard safety practices, safety      rules and all Company rules and policies
• All other duties as assigned

SUPERVISORY RESPONSIBILITIES 

• This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 

• High school diploma or      General Education Degree (GED).
• One to three years of related experience (e.g.,      in a shipping, logistics, or administrative office setting) or an      equivalent combination of education and experience. 
• Ability to work      efficiently in Windows-based environments, data entry, and use standard      office equipment (printers, scanners).
• Strong knowledge of      Word and Excel: 

· Excellent Organizational Skills: High attention to detail and ability to manage multiple priorities in a fast-paced environment.

· Independent Worker: Ability to work with minimal supervision and manage own workload.

• Interpersonal Skills: Good communication      skills to interact with internal staff, carriers, and clients.
• Retail Compliance      Knowledge: Understanding of strict shipping routing      guides, labeling requirements (barcode scanning, packing slips), and      pallet configurations required by major retailers.
• EDI/Shipping Software:      Familiarity with EDI (Electronic Data Interchange) systems or specific      shipping software.
• On-Time Delivery:      Focus on accuracy and scheduling to avoid retailer chargebacks.