Who We Are: 

The Global Technology Industry Association (GTIA) is the only vendor-neutral, non-profit membership community that connects and represents the worldwide IT channel. We set our members up for success by providing benefits that include trusted resources and networking opportunities. In addition, the association sets industry standards that enable companies to build sustainable, secure, and profitable businesses in an ever-changing technology landscape. Internationally, GTIA represents tens of thousands of professionals from more than 2,000 MSPs, solution providers, vendors, distributors, and other companies serving the channel.  

We were formerly known as the CompTIA Community (the membership arm of CompTIA).  The association was renamed GTIA in 2025, but that’s not where our story begins. Our association has a long history of serving businesses in the IT channel and technology professionals.   

Through education, training, philanthropy, and market research, GTIA promotes industry growth; we are committed to creating an environment where innovation happens, and the opportunities and benefits enabled by technology are available to all.  

About the Alliance

Managed AI is the next major service category in the IT channel — and today it's forming without shared rules. The Managed Intelligence Alliance is GTIA's answer: a program that makes the delivery of Managed Intelligence repeatable, governable, and trustworthy at scale for providers, vendors, business users, and distributors. The Alliance operates across four pillars — Open Specifications, Capability Standards, Accreditation Programs (in partnership with the Consortium for Responsible IT Services and Texas A&M), and Research and Intelligence. 

This is a ground-floor opportunity to help build the standards body for one of the channel's most consequential categories. 

Summary

The Director, Managed Intelligence Alliance leads day-to-day operations of the Alliance on behalf of GTIA, turning the Alliance Charter into a running program – supporting the Executive Council and Technical Steering Committee, driving standards output and adoption, growing membership across paid tiers, and managing the Alliance budget with a disciplined, vendor-neutral hand. This role calls for someone who can operate as four things at once: a hands-on operator who keeps the program running, a skilled diplomat who builds trust across competing member interests, a category builder who grows the Alliance’s credibility, adoption, and legitimacy; and a trusted architect who designs the structures that hold it all together. The Director is GTIA's primary point of accountability for the Alliance's success and its compliance with GTIA's governance, antitrust, and brand standards – bringing sharp strategic thinking and the discipline to turn that thinking into action. This position reports to GTIA’s Chief Community Officer. 

Essential Duties and Responsibilities

Program Leadership

• Own day-to-day execution of the Alliance's four pillars: Open Specifications, Capability Standards, Accreditation Programs, and Research and Intelligence.
• Translate Executive Council and Technical Steering Committee direction into a working operating plan, timeline, and budget.
• Coordinate with GTIA's Consortium for Responsible IT Services (CRITS) partnership on accreditation program design.

Governance Support 

• Staff and support the Executive Council and Technical Steering Committee: prepare agendas, materials, and minutes; track decisions and follow-through.
• Ensure Working Groups operate with written charters, documented agendas, and recorded minutes, and remain open to all Alliance members.
• Track quorum, voting, and decision-making requirements accurately across both bodies.

Membership Growth 

• Recruit and retain Founding Parties (capped at 11), Alliance Partners, and GTIA Full Members participating in the Alliance.
• Convert the founding roster into momentum: support publication of the first open specifications and capability standards under the GTIA banner.
• Build the case for ITSP membership growth on the strength of the Alliance's standing and output.

Compliance and Risk Management 

• Ensure all Alliance activity complies with the standalone Antitrust Policy: mandatory IP disclosure, procedural safe harbor in working groups, counsel availability at substantive meetings, and objective, published accreditation criteria with an appeals process.
• Route any accreditation or certification program through GTIA Legal for written sign-off before launch, confirming no conflict with GTIA's existing contractual obligations.
• Uphold vendor-neutral governance: ensure published standards remain freely accessible to all GTIA members regardless of participation tier, and that no single member's commercial interests shape Alliance output.

Operations and Budget 

• Prepare the Alliance Annual Budget in consultation with the Executive Council for submission through GTIA's standard budget review (Audit, Finance, and Investment Committee, then GTIA Board).
• Manage Alliance spend within the approved budget; flag any need for supplemental funding through the proper channel.
• Draw on GTIA's existing infrastructure (legal, finance, research, events, marketing) rather than building parallel functions.

Brand and Communications 

• Maintain Alliance messaging and materials consistent with GTIA brand guidelines and voice (trusted and unbiased, inclusive and welcoming, confident and personable, optimistic and purpose-driven).
• Represent the Alliance at GTIA events, including ChannelCon, and in public-facing communications about standards releases and research findings.

Key Performance Metrics

• Within the first 12 months, the Alliance is fully operational – Executive Council and Technical Steering Committee are meeting on a regular cadence, governance processes are functioning end-to-end, and the Director has built close, trusted working relationships with board members to move the Alliance from charter to running program at speed. 
• A recognizable, credible Founding Party cohort secured alongside the Alliance Chair. 
• First open specifications and capability standards published under the GTIA banner. 
• Growing Alliance Partner and GTIA Full Member participation quarter over quarter. 
• Membership value visibly increasing as the body of published standards and research grows. 
• A clean compliance record: no antitrust incidents, no accreditation launches without Legal sign-off, no lapses in working group governance documentation. 

Why Join Us:

We're a team of driven, creative problem-solvers who are passionate about empowering people to realize their full potential. We foster a collaborative and inclusive culture where ideas are welcomed, growth is encouraged, and success is celebrated. We're not just looking for employees; we're looking for partners who share our vision and are eager to contribute to our purpose. If you're ready to unlock your potential and reach new heights, join us today. 

Our team works hard, and we recognize the importance of taking care of our own. We offer our employees a comprehensive suite of benefits, including:

• Medical benefits
• Annual corporate bonus
• Opportunity for spot bonuses up to $2,500
• GTIA contribution towards workplace retirement account
• Flexible work schedule, with summer hours for five months
• Unlimited paid time off
• $900 Annual broadband reimbursement
• $500 Home office equipment reimbursement
• Various other benefits and rewards

GTIA seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.

Skills and Qualifications

• Demonstrated experience running or supporting a governing body (board, council, or committee) through structured decision-making, including votes, quorum, and consensus processes, or comparable experience leading cross-organizational governance structures (e.g., steering committees, working groups, joint vendor initiatives).
• Strong working knowledge of, or ability to quickly learn, antitrust considerations in standards-setting or multi-vendor collaboration contexts.
• Excellent stakeholder management skills, with the ability to work confidently with vendor executives, ITSP leaders, and internal GTIA staff (legal, finance, marketing, research) simultaneously.
• Exceptional written and verbal communication skills; comfort operating in a vendor-neutral, consensus-driven environment.
• Familiarity with the IT channel ecosystem (MSPs, ITSPs, solution providers, distributors, vendors), or a comparable multi-stakeholder technology ecosystem.
• Experience building or scaling a program, category, or ecosystem from an early state – turning strategy into structure, adoption, and measurable growth.
• Background working alongside or within a standards body, vendor alliance, or responsible AI/governance initiative (e.g., NIST-aligned frameworks, Cloud Security Alliance, an AI governance consortium, or similar).
• Prior experience in a role reporting to, or staffing, a board or executive council, or leading a cross-functional initiative with senior executive stakeholders.

Education and/or Experience

• Degree preferred but not required for the role
• 7+ years in a leadership role spanning any of the following (or a comparable combination: standards development, industry association or nonprofit management, technology channel operations, alliance/consortium leadership, partner ecosystem or program management, or multi-stakeholder governance environment. Experience in IT channel sales, working with IT Solution Providers (ITSPs/MSPs), is a plus