PRINCIPAL DUTIES: 

Essential Job Duties: 

(Other duties will be assigned as needed.) Must be willing and able to perform the following: 

• Serve as the primary Human Resources business partner to the Executive Director and department leaders on all employee-related matters.  
• Lead all employee relations activities including coaching, conflict resolution, investigations, corrective action, performance management, and employee engagement initiatives.  
• Conduct prompt, fair, and thorough workplace investigations while maintaining confidentiality and appropriate documentation.  
• Manage full-cycle recruitment including sourcing, interviewing, hiring, onboarding, orientation, and retention strategies in accordance with company policy and applicable Florida/AHCA requirements. 
• Ensure all employees and contracted staff who are subject to screening are properly initiated through the AHCA Care Provider Background Screening Clearinghouse and meet Level 2 background screening eligibility requirements before performing work in a screened position, except as otherwise permitted for training or orientation. 
• Maintain accurate employment and affiliation status in the AHCA Clearinghouse, report required status changes within applicable timeframes, and monitor fingerprint retention/rescreening requirements and any approved exemptions from disqualification. 
• Verify required professional licenses and certifications before assignment to duties requiring licensure or certification and maintain current copies in the personnel record. 
• Partner with department leaders to develop staffing plans and support workforce planning initiatives.  
• Facilitate new hire orientation and ensure compliance with all onboarding requirements, including required AHCA/ALF training, competency, and documentation requirements applicable to each position. 
• Track required staff training and competency completion, including position-specific and assisted living training requirements, and ensure supporting documentation is maintained for regulatory review. 
• Oversee payroll processing in partnership with Corporate Payroll, ensuring accuracy of timekeeping, pay practices, and employee records within Paylocity.  
• Administer employee benefit programs including medical, dental, vision, life insurance, ICHRA, 401(k), leaves of absence, and employee benefit education.  
• Coordinate and manage workers' compensation claims, return-to-work programs, and modified duty assignments.  
• Ensure compliance with applicable Florida and federal employment laws, including wage and hour requirements, the Florida Civil Rights Act, FLSA, ADA, FMLA, OSHA, workers' compensation, unemployment requirements, and other applicable employment regulations. 
• Maintain complete personnel records, I-9 documentation, AHCA background screening records, licensing and certification records, training files, job descriptions, and other HR documentation in accordance with Florida law, AHCA requirements, and company policy. 
• Lead employee recognition, engagement, retention, and culture-building initiatives that support employee satisfaction and organizational success.  
• Provide coaching and leadership development to department managers on performance management, documentation, employment law, interviewing, and employee development.  
• Assist department leaders with annual performance evaluations, succession planning, and employee development planning.  
• Monitor turnover, retention, overtime, and other workforce metrics while recommending process improvements.  
• Support AHCA surveys, audits, background screening reviews, and other regulatory compliance activities by maintaining complete and readily available personnel documentation and responding to requests as needed. 
• Maintain confidentiality of all employee, resident, financial, and organizational information.  
• Develop and maintain positive working relationships with employees, residents, families, vendors, and regulatory agencies.  
• Promote a culture of accountability, teamwork, respect, and excellent customer service throughout the community.  
• Perform other duties as assigned.  

QUALIFICATIONS: 

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.  
• Minimum of five (5) years of progressive Human Resources leadership experience required; senior living, healthcare, hospitality, or service industry experience preferred.  
• Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.  
• Thorough knowledge of Florida employment laws, Human Resources best practices, and AHCA requirements applicable to assisted living facilities. 
• Demonstrated experience managing employee relations, workplace investigations, performance management, payroll, benefits administration, and leave management.  
• Experience administering HRIS and payroll systems; Paylocity experience preferred.  
• Working knowledge of AHCA Care Provider Background Screening Clearinghouse processes, Level 2 background screening requirements, personnel record standards, and assisted living staff training compliance preferred. 
• Working knowledge of workers' compensation administration, unemployment claims, and return-to-work programs.  
• Strong leadership, coaching, organizational, and conflict resolution skills.  
• Ability to exercise sound judgment, maintain strict confidentiality, and make independent decisions regarding sensitive employment matters.  
• Excellent verbal, written, presentation, and interpersonal communication skills.  
• Strong analytical and problem-solving abilities with exceptional attention to detail.  
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.  
• Ability to prioritize multiple projects while meeting deadlines in a fast-paced environment.  
• Ability to communicate effectively with employees, residents, families, vendors, and regulatory agencies.  
• Ability to work flexible hours as necessary to meet operational needs, including occasional evenings or weekends.  
• Valid Florida Driver's License and acceptable driving record, if required for business travel.