Position Supervisor: Director of Interstate Affairs and Compact Operations

FLSA: Exempt 

Location: Arlington VA/Hybrid 

Position Timeline: Permanent

APHSA is recruiting new talent! We are seeking an ambitious new hire who is efficient and successful at managing projects that bring people, technology, and community together to advance customer-centered improvements in the delivery of public benefits.

APHSA is an Association representing state and local agencies in the health and human services field. With and through these members, we work to advance solutions that are centered on administering, overseeing, and aligning programs to provide access to food, health care, housing, employment, childcare, community support, and other key building blocks.

Join a team of dedicated professionals who are results-oriented and impacting systems across the nation! Our team at APHSA needs a person like you who leans forward and feels comfortable engaging with teammates, thought leaders, and partners. We’re looking for an innovative, solution-oriented action taker who will add to our collaborative team environment.

While your main focus will be supporting the Interstate Compact work, we’re also looking for someone who thrives in a team environment. In addition, we need someone comfortable being on multiple cross-functional internal teams to advance the work both internally and externally with kindness, compassion, inclusion, and a can-do spirit.

Your direct supervisor and coach will be the Director of Interstate Affairs and Compact Operations. Your support will be the entire APHSA organization because we work best when we all work together!

Position Summary: 

The Interstate Program Coordinator provides project, administrative, and coordination support to advance the work of the Association of Administrators of the Interstate Compact on the Placement of Children (AAICPC). Working with internal teams, member jurisdictions, and external partners, the Coordinator supports initiatives that strengthen the administration of the Interstate Compact on the Placement of Children (ICPC) and promote collaboration across states. This role is ideal for a highly organized and collaborative professional who enjoys coordinating projects, managing details, supporting partners, and ensuring work moves forward effectively. 

Supervisor Responsibilities: 

• No

Primary Duties and Responsibilities: 

• Coordinate day-to-day project and administrative activities, including scheduling meetings, tracking deliverables, maintaining project documentation, and following up on action items.
• Create, Eedit, and format reports, presentations, correspondence, official ICPC forms, resource materials, and other documents that support AAICPC initiatives and member services.
• Coordinate logistics for meetings, webinars, conferences, and other events, including registrations, communications, meeting materials, and event support.
• Maintain and update databases, contact lists, shared files, calendars, and collaboration platforms to ensure accurate and accessible information.
• Monitor and coordinate communications through shared inboxes and other communication channels, responding to inquiries, and ensuring timely follow-up with internal and external stakeholders.
• Assist with the development and distribution of member communications, state notices, rapid response inquiries, conference announcements, and other informational resources.
• Support the maintenance and continuous improvement of AAICPC resources, including manuals, guidebooks, training materials, and other publications.
• Assist with data collection, surveys, evaluations, and reporting activities to support continuous improvement and departmental priorities.
• Collaborate with colleagues, member jurisdictions, and external partners to support project implementation, information sharing, and high-quality member service.
• Perform other duties as assigned.

Education and Experience: 

• Bachelor’s degree in Public Administration, Political Science, Sociology, Business Administration, Communications, Social Sciences, Human Services, or a related field required. 
• Up to two (2) years of relevant professional experience in a coordination, administrative, project support, or program support role.

Knowledge, Skills, and Abilities: 

• Proficiency with Microsoft Office and standard work management and collaboration platforms. 
• Strong written and verbal communication skills, with the ability to draft professional materials and interact effectively with diverse audiences. 
• Ability to organize and manage multiple tasks, prioritize work, and meet deadlines in a dynamic environment. 
• Attention to detail and accuracy in documentation, scheduling, and data management. 
• Ability to work collaboratively across teams and adapt to changing priorities. 
• Demonstrated problem-solving skills and sound judgment. 
• Willingness and ability to travel up to 20% as required by role or department. 
• Core Competencies include: Project Coordination, Administrative Excellence 
• Communication, Collaboration and Teamwork, Time Management and Organization, 
• Attention to Detail, Adaptability, Customer/Member Service Orientation, Problem Solving

At APHSA, we value and support the health, well-being, and future of our staff. Our benefit package is designed to improve employee morale, fostering a work environment where staff feel they can thrive and be accomplished. APHSA offers health, dental, and vision insurance. We also offer additional employee benefits and perks like these:

• 3% contribution to 401k or ROTH Plan
• Hybrid work environment
• Additional discretionary holidays are included with 11 paid holidays
• 20 vacation days
• 15 sick/wellness days
• Disability insurance
• Life Insurance
• FSA (health, dependent, commuter)
• Optional employee-paid benefits (legal, pet insurance, critical illness, accident, STD/LTD)

Interested candidates are encouraged to submit a resume, cover letter, and salary requirements.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to work in an independent manner from a remote location

This employer participates in E-Verify for employment verification.

Visa sponsorship is not available for this position; applicants must be authorized to work in the United States without current or future employer sponsorship.

The American Public Human Services Association (APHSA) is a bipartisan national membership association representing state and local health and human services agencies and the subject matter experts that help execute their mission to improve outcomes for people nationwide. We strive to create a workplace that reflects the communities we serve and recognize that building well-being starts with creating a space where our employees are comfortable bringing their authentic, unique selves to work.

Building on our long-standing relationships with health and human services leaders, we focus on generating pragmatic solutions that advance the well-being of individuals, families, and communities.