Summary: Efficiently process incoming files and communications from various patent offices and foreign associates, interpreting data accurately, to ensure timely filing of documents and transactions handled by the Firm. 

ESSENTIAL DUTIES:

• Properly sort, and track source data and identify and interpret data to be entered into CMI.
• Docketing of U.S. and foreign correspondence. Accurately and efficiently identify correspondence in CPI; docket applicable action due dates; update information in CPI as needed; properly route correspondence; and have correspondence verified.
• Process and docket emails from Docketing email boxes.
• Correspond with CPI and Foreign agents where there are data discrepancies, questions on country law, etc.
• Process CMI requests, including opening CPI records for U.S., foreign patents and trademarks and general matters. 
• Provide docket reports and process intake files, as needed, keeping pace with workload. 
• Additional tasks and functions, as needed.

QUALIFICATIONS:

To perform the job successfully, an individual should demonstrate the following competencies:

• Proficiency in Microsoft Office Suite and/or related software, and the ability to effectively utilize various databases and applications like CPI, the Firm’s document management system, Outlook, Internet searching capabilities, among others.
• Ability to effectively learn and properly utilize software systems and follow necessary processes.
• Ability to work in a fast-paced environment and keep pace with the workload, while exhibiting a strong attention to detail.
• Independently troubleshoot and professionally interact with others, as necessary, and exceptional customer service skills. 
• Exceptional oral and written communication skills, which includes offering to help and asking for help.
• Ability to demonstrate good judgment, effectively prioritize tasks, and manage duties responsibly.
• Ability to perform efficiently, maintain high quality and quantity of work, and adapt to changes effectively.
• Consistently maintain good attendance, reliability, and ability to work overtime, if needed. 

EDUCATION & EXPERIENCE:  

• Some college, related education, or related training beyond a High School Diploma
• At least two years of related experience