OUR CULTURE:

Our mission and core values are brought to life through our culture. At the YMCA of South Hampton Roads, we strive to live our cause of strengthening communities with purpose and intentionality every day.

We are welcoming: we are open to all and create spaces where people can belong and become.

We are genuine: we value people and embrace individuality.

We are hopeful: we believe in the potential of people to grow, lead and become catalysts for change.

We are nurturing: we support individuals throughout their journey to reach their full potential.

We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with our people.

Our culture is not a People & Culture initiative; it is how we lead, serve, develop talent, make decisions and deliver on the YMCA's mission.

POSITION SUMMARY:

Under the direction of Operations, the Executive Director is responsible for the day-to-day operations of the assigned location. This position provides Cause-Driven leadership in staff supervision, volunteer management, fiscal management, financial development, membership and program administration, facility & equipment stewardship, community relations and personal-professional development. 

ESSENTIAL FUNCTIONS:

Division of Duties

• 60% - Supervision of day-to-day operations of the assigned YMCA, including membership engagement and retention, aquatic and sports programming, youth and family programs, and teen programming
• 20% - Leadership of Annual Giving Campaign
• 20% - Board and staff development

Priorities

• Supervision of all the day-to-day operations of the assigned location
• Develop, manage, and achieve the budget expectations with an emphasis on Membership growth, Child Care, Program Development, Personal Training Revenue, Sports and Aquatic programming, Community Relations and Fundraising
• Responsible for raising funds, based on need & expectation
• Board and staff development
• Relationship development with community partnerships

Budget and Financial Performance

• Develops, manages, and monitors center operating budgets to meet or exceed targets. Initiates and manages adjustments to the budget to assure a balanced operation and submits reports on current operations

Program Development and Membership Engagement

• Implements Association membership strategies that support recruitment of new members and retention of existing members. Creates a member-focused culture and models relationship-building skills in all interactions. Uses YMCA “listen first” skills to understand and respond to the needs, wants, and interests of members. Fosters a climate of innovation and resolves problems to ensure member satisfaction
• Develops long-range plans for the expansion of programs and services, in harmony with overall YMCA objectives. Monitors the achievements of these objectives and exercises appropriate action to assure the achievements of the objectives are of the highest quality programs and services
• Represents and promotes the YMCA in the local community by developing positive working and collaborative relationships with other organizations, businesses, and governmental entities
• Ensures safety, cleanliness, and function of all related facilities and equipment

Team Performance Toward Organizational Goals

• Development and supervision of the Family Center operations
• Recruits, hires, trains, develops, and leads employees and volunteers. Reviews and evaluates staff performance. Develop strategies to motivate staff and achieve goals. Responsible for supervision of exempt and non-exempt employees
• Ensures all program operations are consistent with association procedures, including emergency, insurance, accident, purchasing, personnel, accounting, and other administrative systems

Fundraising

• Provides leadership and is accountable for achieving annual support (Annual Giving) campaign

Professional Development

• Provides leadership to the Board of Managers and related committees
• Incorporates character development within the activities of the YMCA
• Assists in all areas as assigned by supervisor

YMCA LEADERSHIP COMPETENCIES

• Communication & Influence
• Fiscal Management
• Engaging Community

QUALIFICATIONS:

• Strong business operations background with a proven track record for producing growth, annual giving and strong financial management
• Bachelor’s Degree is preferred in Human Services, Business Management, or equivalent
• Five or more years of successful management experience, preferably in a YMCA or other nonprofit agency in the health & wellness, business or related field
• Supervision of full and part-time employees and accountability for annual budget exceeding $1 million
• Ability to lead assigned operations including staff development and supervision, development and monitoring of budgets, membership and program development, financial development, marketing and public relations, board and volunteer development
• Ability to establish and maintain collaborations with community organizations
• YMCA Multi-Team Leader certification preferred

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS :

This position operates in a YMCA center, professional office, and community-based environment and regularly interacts with team members, members, program participants, volunteers, board members, community partners, vendors, and other stakeholders. The role requires regular movement throughout YMCA facilities and program areas, use of a computer and other standard office equipment, prolonged periods of sitting or standing, and the ability to communicate and exchange information effectively. The position may occasionally require lifting or moving up to 50 pounds.

This role requires daily onsite leadership, regular travel within the community, and the ability to respond to significant operational needs or emergencies outside of normal business hours. Candidates must be able to reliably commute to the assigned location and reside within approximately 30 miles or 45 minutes of the worksite by their start date to meet operational needs.

The YMCA of South Hampton Roads provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, consistent with applicable law.

ACCOUNTABILITY:

Accountable for achieving assigned organizational and center goals as measured through financial and operating results, membership growth and retention, program quality and participation, fundraising performance, safety and compliance, team member development and engagement, member and participant experience, community impact, and supervisor evaluation.

Employment is contingent upon satisfactory performance and successful completion and maintenance of applicable position requirements, which may include background screening, driver's license review, CPS screening, drug and/or alcohol testing, or other screenings as required by the position or applicable law.

COMPENSATION & BENEFITS:

Salary Range: $65,000 - $70,000 annually

The salary range provided reflects the YMCA of South Hampton Roads’ good-faith determination of the minimum and maximum starting salary for this position.

In addition to base compensation, the YMCA of South Hampton Roads offers a comprehensive benefits package to eligible employees, including an employer-funded retirement contribution equal to 12% of eligible compensation, health and welfare benefits, paid time off, and other YMCA benefits.