About Us

Urology Specialists is one of the largest urology groups in the country, proudly serving patients across the Carolinas. We are a physician-led organization with more than 70 providers dedicated to delivering exceptional, comprehensive urologic care while preserving the values of independent, physician-driven medicine.

With a strong foundation and decades of trusted care, our team continues to grow to meet the needs of our patients and communities.

Position Summary

We are seeking a Switchboard Operator to join our expanding clinical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clinical excellence.

Responsibilities

• Receive all incoming calls, route to appropriate departments, and page appropriate personnel.
• Triage and respond promptly and accurately to emergency calls according to establishes procedures. 
• Greet patients and family members in a courteous and professional manner, ensuring professional representation of the organization. 
• Keep switchboard internal and external directory up to date.
• Maintain accurate patient records and documentation.

Qualifications

• High school diploma or GED required.
• Minimum one year experience in a medical facility setting.
• Basic knowledge of computerized phone system.
• Strong customer service skills required.

Why Join Us?

• Be part of one of the largest and most respected independent urology organizations in the Southeast
• Collaborative, physician-led culture focused on quality and innovation
• Competitive compensation and comprehensive benefits
• Opportunities for professional growth and advancement

Join Our Team

If you’re passionate about patient care and looking to grow your career within a supportive and respected organization, we’d love to hear from you.

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