The Sr. Operations Analyst supports the Operations team in complex functions including account onboarding and setup, maintenance of portfolio accounting and reporting systems, standardized reporting, transaction processing, and manual account/performance reconciliation. This role partners with internal teams and custodians to resolve exceptions and maintain accurate client and investment data across daily, monthly, and quarterly workflows. 

Responsibilities: 

· Lead key operational processes and execute complex departmental tasks to keep daily, monthly, and quarterly workflows running efficiently.

· Train and develop Operations Analysts; document procedures to support consistency and cross-coverage; drive continuous improvement.

· Perform account onboarding, setup, and ongoing maintenance across portfolio accounting and reporting systems, including account/household setup and required data configuration.

· Maintain data integrity by monitoring feeds, ensuring timely updates, and researching/resolving exceptions.

· Create and monitor new asset setups and classifications to support accurate accounting and reporting.

· Process standard operational transactions using established procedures, including transaction entry and quality checks.

· Perform manual account and performance reconciliations; investigate breaks and work with custodians to resolve discrepancies.

· Monitor alternative investments; enter related transactions across reporting systems; maintain supporting documentation.

· Produce monthly and quarterly standardized reporting and related operational deliverables.

· Assist with data aggregation setup and maintenance to support reporting and operational workflows.

· Save and organize custodial statements and alternative investment documents; maintain accurate and complete records.

· Assist with daily production activities and execute ad hoc requests in support of the Operations team.

· Process account closing and client offboarding in accordance with established procedures.

· Follow departmental policies and procedures and recommend enhancements to improve efficiency and controls.

· Other duties and projects as assigned to support the team.

Skills and Experience

· Bachelor’s degree in Business, Finance, Data Analytics, or a related field (or equivalent relevant experience).

· 3–5 years of experience in financial services or wealth management operations.

· Demonstrated ability to analyze and resolve complex problems independently; strong attention to detail.

· Ability to work in a fast-paced environment managing multiple requests and priorities and meeting deadlines.

· Ability to communicate and work well amongst cross-functional teams and external partners (including custodians).

· Strong organizational and interpersonal skills; excellent written and verbal communication.

· Working knowledge of portfolio accounting and reporting systems, reconciliations, and alternative investment processing; experience with Orion Advisor Technology preferred.