The Student Administrative Assistant serves as a welcoming first point of contact for students, families, faculty, staff, and campus visitors. This position provides administrative and programming support while helping create a positive, responsive, and student-centered office environment. Student Administrative Assistants develop valuable professional skills in customer service, communication, organization, and office operations while contributing to the success of the Stephens College community.

Schedule  

• Approximately 5 – 20 hrs. per week; depending on your schedule availability
• Flexible scheduling based on class schedule and departmental needs.
• Occasional evening or weekend hours for activities and/or special events.

Essential Duties & Responsibilities

• Welcome and assist students, families, faculty, staff, and visitors in a friendly and professional manner.
• Answer office telephones and respond to inquiries appropriately.
• Direct visitors to campus resources and offices.
• Receive and distribute messages accurately and professionally.
• Provide information about Stephens College programs, services, and events.
• Perform general office duties including filing, data entry, preparing correspondence, copying, scanning, and maintaining office organization and supplies.
• Assist with special projects, programs, events and departmental initiatives.
• Maintain confidentiality of student information.
• Represent the Office of Student Success & Engagement professionally.
• Perform additional duties as assigned.

Department-Specific Responsibilities for Residence Life

• Assist with housing records and occupancy documentation.
• Prepare materials for resident check-in and check-out.
• Assist with lockout documentation and key management.
• Prepare materials for Resident Assistant training and programming.
• Support communication with residents and families.

Department-Specific Responsibilities for Student Engagement

• Assist with event planning and logistics.
• Prepare promotional materials and campus communications.
• Maintain event calendars and registrations.
• Support student organizations administratively.
• Assist with campus traditions and engagement initiatives.
• Support office social media and marketing as appropriate.

Learning Outcomes

• Professional communication
• Customer service
• Administrative and organizational skills
• Time management
• Problem-solving
• Teamwork
• Leadership and professionalism
• Understanding of higher education administration

Minimum Qualifications

• Currently enrolled as a Stephens College student.
• Meet institutional requirements for student employment.
• Maintain a cumulative GPA of 2.5 or higher.
• Demonstrate reliability, professionalism, and integrity.
• Possess strong interpersonal, communication, and organizational skills.
• Maintain confidentiality and exercise sound judgment.

Preferred Qualifications

• Previous customer service experience.
• Experience working in an office environment.
• Proficiency with Microsoft Office or Google Workspace.
• Experience using office technology.
• Strong written communication skills.
• Previous campus involvement or leadership experience.

Ideal Candidate

• Welcoming and approachable
• Dependable and punctual
• Organized and detail-oriented
• Strong communicator
• Comfortable interacting with diverse populations
• Positive ambassador for Stephens College
• Committed to creating a caring and inclusive campus community