Healing Paws Veterinary Hospital is seeking a Veterinary Assistant or Registered Veterinary Technician to join our team in Hillsborough, North Carolina.

Why Healing Paws Veterinary Hospital

Healing Paws is a multi-doctor veterinary hospital nestled in the heart of Hillsborough, just 30 minutes from Raleigh and the greater Triangle area. Since opening in 2015, we’ve earned a loyal client base and now operate out of a spacious, state-of-the-art 6,000-square-foot facility built to deliver high-quality veterinary care.  At Healing Paws, we believe that the meaningful connection between animals and humans adds value to life.  

Our hospital is fully equipped with advanced diagnostics and tools, including in-house labs, digital radiography, dental radiography, ultrasound, cold laser therapy, and surgical and dental suites. We also offer alternative therapies such as acupuncture and see a variety of exotic pets in addition to cats and dogs.

We take pride in our collaborative, supportive culture and a shared commitment to exceptional patient care, client communication, and continued learning. 

Hillsborough is a scenic and historic town located along the Eno River. Known for its excellent hiking trails, vibrant downtown, highly rated schools, and friendly community, it offers a wonderful quality of life.

Position Overview:

The Veterinary Assistants at Healing Paws support the team of doctors through daily appointment flow. They play a crucial role in the lifecycle of the client and patient experience. Responsibilities include patient intake, obtaining and entering medical histories and vitals, entering charges, assisting in restraint, sample collection, diagnostics, and treatments on patients under the direction of the doctor, as well as the client checkout process. There may be overlap into supporting our treatment and surgical teams as well - assisting with hourly rounds on hospitalized patients, filling prescriptions under the direction of the doctor, sedation recovery, technician visits, surgical assisting, and more. Veterinary Assistants at Healing Paws work together to maintain clean, organized, and stocked spaces for an efficient daily workflow. 

Ideal Candidate:

• Naturally possesses a desire for learning and growth
• Gets excited about good patient care and client service
• Takes responsibility for work and completes work accurately and timely
• Always strives to make processes more efficient and effective
• Willing to listen and open to trying new things 
• Has a positive and inclusive mindset to match our culture 

Duties/Responsibilities:

• Provide support to veterinarians through flow of daily appointments and drop offs
• Client communication and education 
• Gathering patient history and taking vital signs.
• Administering subcutaneous vaccines and oral medications under direction of the doctor
• Patient care and treatments
• Assisting with diagnostic testing including radiographs and sample collection for lab work
• Assisting with surgical procedures and patient monitoring
• Maintaining patient records, entering charges, and understanding multiple veterinary practice software

Required Skills/Abilities:

• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, and      unpleasant odors
• Ability to communicate professionally and effectively and maintain professionalism in emotionally charged/challenging situations
• Ability to provide high quality customer service embodying a yes culture for clients
• Ability to work effectively with computers, software, and electronics.
• Strong verbal and written communication skills
• Strong interpersonal and customer service skills
• Physical ability to handle and restrain a variety of animals 

Physical Requirements:

• Ability to stand for extended periods of time.
• Ability to lift, walk, bend, twist, reach, push and squat most of the workday
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without      accommodation

Perks and benefits include:

• Tuition assistance
• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, spouse and eligible dependents available
• Paid time off / holidays
• Health Savings Account available
• Short term disability available
• Supplemental critical illness and accident plans available
• Uniform allowance
• Continuing education allowance for credentialed technicians
• Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.